Deymeri Quezada
Brooklyn,NY
Summary
Efficient and competitive , Willingness to offer Outstanding Costumer Service and Interpretation Skills in a fast-paced business environment , I Considered my a very respectful co-worker , a quick learner, Multitasker, team player and goal-oriented ability to work under pressure, great at meeting deadlines.
Overview
10
10
years of professional experience
Work History
Receptionist/Traductor
Pediatric Dental World
Queens, NY
01.2021 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Translated a variety of documents from English to Spanish, including legal contracts and medical records.
- Assisting the Doctors to translate treatment plans to patients that don't speak English .
- Interpreted verbal conversations in real time into another language.
At Home Interpreter
AFLS
Mesa, AZ
02.2018 - 09.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
At Home Interpreter/ Traductor
Effectiff
Fort Lau, FL
06.2014 - 11.2017
- Translated verbal and written communications from English to Spanish and vice versa.
- Worked closely with clients to understand their needs and provided appropriate solutions.
- Delivered translation services to clients.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Identified and resolved conflicts in translation or interpretation of words or concepts.
Education
High School Diploma -
New Dawn Charter High School
Brooklyn, NY06-2012
Skills
- Scheduling
- Positive and professional
- Performance Improvement
- Organization skills
- Verbal and written communication
- Multi-Line Telephone Systems
- Mail handling
- Multitasking and prioritization
- Client Services
- Fluent in Spanish & English
- Customer Services
- Adaptability and Flexibility
- Problem-solving abilities
- Self Motivation
- Fast learner and good attitude
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Receptionist/Traductor
Pediatric Dental World
01.2021 - Current
At Home Interpreter
AFLS
02.2018 - 09.2020
At Home Interpreter/ Traductor
Effectiff
06.2014 - 11.2017
High School Diploma -
New Dawn Charter High School
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