Deyna Andujo
Burnet
Summary
Results-driven FOH Manager skilled in staff management and promotions management. Successfully implemented inventory processes and marketing campaigns that boosted profitability and customer engagement, while ensuring compliance with health standards.
Overview
2
2
years of professional experience
Work History
FOH Manager and Marketing Manager
Chick-fil-A
Marble Falls, TX
05.2024 - Current
- Oversaw daily operations, ensuring efficient food preparation and service.
- Trained and mentored staff on operational standards and customer service excellence.
- Implemented inventory management processes to reduce waste and improve cost efficiency.
- Monitored compliance with health and safety regulations, maintaining a safe work environment.
- Analyzed sales data to identify trends, adjusting menu offerings for increased profitability.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of more than [10] team members.
- Developed and executed marketing campaigns to enhance brand visibility and engagement.
- Managed social media platforms, increasing audience interaction through targeted content.
- Coordinated promotional events, enhancing customer outreach and brand loyalty.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Supervised front-of-house operations to ensure exceptional customer service and satisfaction.
Education
Bachelor of Arts - Business, Athletic Coaching , Communication
Texas Tech University
Lubbock, TX12-2025
Associate of Arts - Modern Languages
Central Texas College
Killeen, TX01-2024
Associate of Science - Kinesiology
Central Texas College
Killeen, TX01-2024
Associate of Arts - Social Sciences
Central Texas College
Killeen, TX12-2023
Bachelor of Arts - Interdisciplinary Studies
Central Texas College
Killeen, TX12-2023
Associate of Arts - General Studies
Central Texas College
Killeen, TX01-2023
Skills
- Staff management
- Staff supervision
- Complaint handling
- Guest relations
- Hygiene standards
- Promotions management
- Training and mentoring
- Team building
- Training and coaching
Marketing support
Languages
Spanish
Native or Bilingual
Timeline
FOH Manager and Marketing Manager
Chick-fil-A
05.2024 - Current
Bachelor of Arts - Business, Athletic Coaching , Communication
Texas Tech University
Associate of Arts - Modern Languages
Central Texas College
Associate of Science - Kinesiology
Central Texas College
Associate of Arts - Social Sciences
Central Texas College
Bachelor of Arts - Interdisciplinary Studies
Central Texas College
Associate of Arts - General Studies
Central Texas College