Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEYNIRA URRUTIA

Miami,FL

Summary

Dedicated and detail-oriented housekeeper with a proven track record at First Services Residential, excelling in maintaining pristine environments. Skilled in deep cleaning and customer service, I implemented eco-friendly practices that enhanced guest satisfaction. Recognized for exceptional teamwork and adherence to health and safety protocols, ensuring a welcoming atmosphere for all.

Overview

2
2
years of professional experience

Work History

Housekeeper

First Services Residential
10.2024 - 02.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Cleaner

CMB
08.2024 - 10.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Cleaner

Milenia
03.2023 - 03.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.

Education

Instituto Denis Cáceres Olivas
Estelí
12.2001

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Kitchen cleaning
  • Residential cleaning
  • Hospitality background
  • Dusting furniture
  • Customer service-focused
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Folding clean laundry
  • Window cleaning
  • Customer-oriented
  • Physically strong
  • Sorting and washing laundry
  • Waste disposal
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Restroom detailing
  • Guest relations
  • FLUENT IN LANGUAGE
  • Chemical handling
  • Laundry management
  • Window washing
  • Exceptional communicator
  • Staff training
  • Carpet cleaning
  • Childcare support
  • Infection control
  • Ordering cleaning supplies
  • Quality assurance
  • Hazardous chemical training
  • Inventory control
  • Supply inventory management
  • Eco-friendly cleaning
  • Ironing and folding
  • Ceiling fan cleaning
  • Building maintenance
  • Quality assurance controls
  • Floor scrubber machines
  • Resident support
  • Pet care assistance
  • Pest control awareness
  • Tile and grout care
  • Budget control
  • Multitasking and organization
  • Cleaning and organizing
  • Detail-oriented
  • Basic maintenance
  • Safety protocols
  • Equipment operation
  • Product knowledge
  • Room preparation
  • Bloodborne pathogens
  • Exceptional time management
  • Commercial and residential cleaning
  • Dusting
  • Upholstery care
  • Kitchen sanitizing
  • Hardworking
  • Cleaning methods
  • Dish preparation
  • Focused and detail-oriented
  • Towel replenishment
  • Deep cleaning
  • Appliance maintenance
  • Interior window washing
  • Glass and window washing
  • Surface disinfection
  • Washing windows
  • Customer feedback management
  • Linen replacement
  • Linen replenishment
  • Watering plants

Timeline

Housekeeper

First Services Residential
10.2024 - 02.2025

Cleaner

CMB
08.2024 - 10.2024

Cleaner

Milenia
03.2023 - 03.2023

Instituto Denis Cáceres Olivas
DEYNIRA URRUTIA