Dez Ballenger
Kent,Washington
Summary
Adept Pharmacy Technician with a proven track record at as an efficient and capable Pharmacy Technician , showcasing strong interpersonal skills and a robust knowledge of pharmacy billing procedures. Leveraged EPIC software expertise to streamline medication processing and enhance patient care. Excelled in complex claim resolution, improving financial assistance accessibility.
Overview
18
18
years of professional experience
Work History
PHARMACY TECHNICIAN
Swedish Medical Center
Seattle
10.2023 - 01.2024
- Processed test claims for Oncology medications, submitted Prior Authorizations if needed, determined patient cost share, communicated with Pharmacist and medical personnel.
PHARMACY TECHNICIAN
Shields Health Solutions
Stroughton, Maine
01.2023 - 10.2023
- Provide excellent customer service, process insurance claims and payments, ensure accuracy of data entry, coordinate with prescriber or pharmacist, monitored patient records.
BIILING SPECIALIST/ACCOUNT CLERK
Diagnostechs-Lab testing
Federal Way, WA
01.2022 - 05.2022
- Identified and resolved billing variances, generated and submitted invoices, contacted clients with past due accounts, worked with medical payers, handled in-bound calls, managed cash flow reporting, performed collections on past due accounts, billed Lab test for Medicare clients, generated financial statements and reports.
PHARMACY TECHNICIAN II/PATIENT ASSISTANCE
UNIVERSITY OF WASHINGTON MEDICAL CENTER
Seattle, US
08.2017 - 06.2021
- Reviewed patient referrals, verified patient eligibility and benefits, assisted patients with applications for Patient Assistance Program or hospital chartible hardship, followed up and monitored progress, communicated with clinic team via Epic.
BILLING SPECIALIST / PHARMACY TECH II
HARBORVIEW MEDICAL CENTER DISCHARGE PHARMACY
Seattle, US
12.2005 - 08.2017
- Manage pharmacy prior authorization issues, ensured compliance with Harborview protocol, assist with billing and third-party claim rejections, suggest formulary options, ensured prompt discharge requirements.
- Tranferred back to Harborview Medical Center in June 2021-11/2021
Education
PHARMACY TECHNICIAN LICENSE -
Payless Pharmacy School
Kent, WA01-1993
HIGH SCHOOL DIPLOMA -
Kent Meridian High School
Kent, WA01-1981
Skills
- Highly detailed organizational skills
- Strong interpersonal and communication skills with customer service background
- Interest and aptitude for health-care and information technology
- Extensive knowledge with EPIC, EPIC WILLOW, MINDSCAPE, PRELUDE, CADENCE software
- Proficient with patient assistance programs
- Proficient knowledge of third party insurance billing, federal and state regulations
- Regarding billing and reimbursement, internal billing structure and pharmacy billing procedures
Personal Information
Title: Pharmacy Technician-Billing Specialist
Timeline
PHARMACY TECHNICIAN
Swedish Medical Center
10.2023 - 01.2024
PHARMACY TECHNICIAN
Shields Health Solutions
01.2023 - 10.2023
BIILING SPECIALIST/ACCOUNT CLERK
Diagnostechs-Lab testing
01.2022 - 05.2022
PHARMACY TECHNICIAN II/PATIENT ASSISTANCE
UNIVERSITY OF WASHINGTON MEDICAL CENTER
08.2017 - 06.2021
BILLING SPECIALIST / PHARMACY TECH II
HARBORVIEW MEDICAL CENTER DISCHARGE PHARMACY
12.2005 - 08.2017
PHARMACY TECHNICIAN LICENSE -
Payless Pharmacy School
HIGH SCHOOL DIPLOMA -
Kent Meridian High School