Dezarie Damaso
Moorefield Station,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Fluent in English and Spanish, and Punctual.
Reliable Data Center Technician known for high productivity and efficient task completion. Possess specialized skills in server maintenance, network configuration, and disaster recovery planning. Excel in problem-solving, teamwork, and communication, ensuring seamless operations and support within data center environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Center Technician
Byte Dance
Ashburn, VA
07.2023 - 10.2024
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Experience with fiber optic and copper cabling & labeling and some HVAC exposure.
- Electrical: busway RPDU, fuses, RPP, DCIM.
- Collaborated with other teams such as Network Administration and Systems Engineering when needed for complex tasks.
Protocol Monitor
Micron
Manassas, VA
04.2022 - 07.2023
- Reported any suspicious activity or malfunctioning equipment to supervisors.
- Prevented unauthorized behaviors with continuous monitoring.
- Memorized security standards and its procedures in a data center environment.
Insurance Customer Service Representative
State Farm
Gainesville, VA
05.2020 - 12.2021
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Engaged with customers and provided a high level of service by carefully explaining details about documents and delivering speedy resolutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Kirby Seller
Kirby
Martinsburg, WV
03.2020 - 05.2020
- Performed site evaluations, customer surveys, and team audits.
- Collaborated in the development of demo procedures.
- Delivered service and products to customers' locations.
Housekeeper Attendant
Merrifield Garden Center
Manassas , VA
01.2018 - 02.2020
- Organized supplies for efficient use, based on expected customers' needs.
- Replenished guest supplies and amenities.
- Provided deep cleaning to areas in need of sanitation.
Education
Graduate Certificate - Business of Administration
Cobach Profre Arturo David Velzquez
Ensenada, BC07-2018
Skills
- Maintenance and repairs on the servers
- Multitasking and Organization
- Basic computer skills (Word, Excel, and PowerPoint)
- Great communication in person and in a chat-based system
- Inventory management
- Punctual
Languages
Spanish
Professional
Work Authorization.
- Authorized to work in the United States with out the need for a work permit or sponsorships.
Certification
- Currently working on my A+ certification.
References
References available upon request.
Timeline
Data Center Technician
Byte Dance
07.2023 - 10.2024
Protocol Monitor
Micron
04.2022 - 07.2023
Insurance Customer Service Representative
State Farm
05.2020 - 12.2021
Kirby Seller
Kirby
03.2020 - 05.2020
Housekeeper Attendant
Merrifield Garden Center
01.2018 - 02.2020
- Currently working on my A+ certification.
Graduate Certificate - Business of Administration
Cobach Profre Arturo David Velzquez
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