Dezirae Dyson
North Wilkesboro,NC
Summary
Dynamic employee with extensive experience as a Medical Assistant at Bethany Medical Center, skilled in patient assessment and laboratory testing. Proven ability to administer medications and resolve patient concerns with a professional bedside manner. Committed to continuous learning and enhancing patient care through effective communication and teamwork.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Bethany Medical Center
North Wilkes, NC
08.2024 - Current
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments, and greeted patients.
- Performed basic laboratory tests, such as urinalysis and blood glucose levels.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Administered medications under physician's supervision.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Crew Member
Bojangles'
Millers Creek, NC
02.2022 - 08.2024
- Maintained an organized work area to ensure efficient operations.
- Wiped down tables and equipment, swept and refilled stock.
- Assembled and served meals according to specific guest requirements.
- Resolved customer complaints in a professional manner.
- Assisted management team with inventory counts of food products and beverage supplies.
Customer Service Lead
Food Lion
Millers Creek, NC
08.2019 - 02.2022
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided customer service to ensure satisfaction.
- Resolved customer complaints in a professional manner.
- Explained goals and expectations required of trainees.
Education
Wilkes Community College
Wilkesboro, NCNorth Wilkes High School
Hays, NCSkills
- Patient assessment
- Phlebotomy techniques
- Willingness to learn
- Medication administration
- Laboratory testing
- Appointment scheduling
- Professional bedside manner
References
References available upon request.
Timeline
Medical Assistant
Bethany Medical Center
08.2024 - Current
Crew Member
Bojangles'
02.2022 - 08.2024
Customer Service Lead
Food Lion
08.2019 - 02.2022
Wilkes Community College
North Wilkes High School
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