Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Shoe Palace
08.2022 - 05.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Server
Yolk
09.2022 - Current
Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Serves food and beverages promptly with focused attention to customer needs.
Works with POS system to place orders, manage bills, and handle complimentary items.
Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
Front of House Team Member
Chick-fil-A
09.2024 - Current
Enhances customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Handles customer complaints professionally and efficiently, resulting in increased repeat business.
Exhibites strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Builds a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
Given that, fun fact I work at the top 30 CFA restaurants out of 3000
Education
Bachelor of Science - Health Science Pre-Radiation Therapy
Texas State University
San Marcos, TX
05-2027
Skills
Greeting guests
Order Taking
Cleanliness
Money Handling
Team Collaboration
Training and mentoring
Safe Food Handling
Food Handler Certification
Problem-Solving
Customer Satisfaction
Self Motivation
Certification
Food Handler's Card or Permit - Texas Health Department.
Alcohol Server License/Certificate – Texas Liquor Licensing Authorities.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front of House Team Member
Chick-fil-A
09.2024 - Current
Server
Yolk
09.2022 - Current
Sales Associate
Shoe Palace
08.2022 - 05.2024
Bachelor of Science - Health Science Pre-Radiation Therapy