Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Leila Lane Tinan Tharngan

Council Bluffs

Summary

Front Desk Clerk with knowledge of customer service and office management. With strong communication skills, both oral and written. Highly organized and detailed oriented.

Overview

13
13
years of professional experience

Work History

Sales Associate

Bath and Body Works
Council Bluffs
08.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.

Front Desk Agent

Ameristar Casino
Council Bluffs
12.2019 - 04.2024
  • Greeting guests
  • Set up reservations and transportation for guests
  • Verifying guest information upon check-in
  • Checking guests in and out. Collecting payment and preparing statements
  • Conducting room inspections
  • Training new employees
  • Staying informed on compliance and implementing new policies
  • Night Audit

Teller

MM Finance LLC
Omaha
04.2016 - 05.2019
  • Process Payments
  • Answering Phones
  • Provide Customer Service
  • Prepared official checks
  • Processed money orders
  • Check verifications
  • Resolving customer questions and issues
  • Trained new employees on procedures

Receptionist/HR Assistant

Mega Saver
Omaha
11.2015 - 03.2016
  • Access employee verifications
  • Scheduling appointments
  • Microsoft Office
  • Complete background checks and references
  • Conducted orientations
  • Data entry
  • Completing administrative duties
  • Filing employee records

Assistant Manager

Rue 21
Omaha
08.2013 - 11.2015
  • Greeting customers
  • Organize clothing
  • Prepared visual design
  • Cash handling
  • Daily paperwork
  • Leading a team
  • Training new employees

Education

Introduction To Law Suite -

Iowa Western Community College
Council Bluffs, IA
12.2024 - 04.2025

High School - General

Thomas Jefferson High School
Council Bluffs

Certified Nursing Assistant CNA - Nursing

Iowa Western Community College
Council Bluffs

Skills

  • Communication skills
  • Customer service
  • Managing
  • Multitasking
  • Dependability
  • Organizational and strategic planning
  • Ability to set priorities and meet deadlines
  • Analytical and problem solving
  • Greeting guests

Activities

  • Family events, sports
  • Health and Wellness Volunteer
  • Charity walks

Timeline

Sales Associate

Bath and Body Works
08.2025 - Current

Introduction To Law Suite -

Iowa Western Community College
12.2024 - 04.2025

Front Desk Agent

Ameristar Casino
12.2019 - 04.2024

Teller

MM Finance LLC
04.2016 - 05.2019

Receptionist/HR Assistant

Mega Saver
11.2015 - 03.2016

Assistant Manager

Rue 21
08.2013 - 11.2015

High School - General

Thomas Jefferson High School

Certified Nursing Assistant CNA - Nursing

Iowa Western Community College
Leila Lane Tinan Tharngan