Front Desk Clerk with knowledge of customer service and office management. With strong communication skills, both oral and written. Highly organized and detailed oriented.
Overview
13
13
years of professional experience
Work History
Sales Associate
Bath and Body Works
Council Bluffs
08.2025 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Front Desk Agent
Ameristar Casino
Council Bluffs
12.2019 - 04.2024
Greeting guests
Set up reservations and transportation for guests
Verifying guest information upon check-in
Checking guests in and out. Collecting payment and preparing statements
Conducting room inspections
Training new employees
Staying informed on compliance and implementing new policies