Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deziree Jessie

Chicago,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Looking to grow as both an individual and employee.

Overview

5
5
years of professional experience
1
1
Certification

Work History

BDC Agent

Dimmitt Automotive Group
03.2024 - Current
  • Gathering clients information to pass on to sales representatives in the luxury and ultra luxury division of the automotive group, including Cadillac, Land Rover, Jaguar, Audi, Rolls Royce, Aston Martin, Bentley and McClaren.
  • Developed sales pipeline and business opportunities through networking, cold calling, and referrals.
  • Contributed to the achievement of monthly sales targets through diligent outreach efforts and effective lead nurturing.
  • Handled inbound leads via phone and internet and directed to appropriate contact.
  • Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.

TITLE CLERK

Porsche Downtown Chicago
06.2022 - 12.2023
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Posted and tracked titling transactions and completed month-end accounting reports.
  • Assisted customers with questions about the titling process or fees associated with it.
  • Coordinated with other departments to resolve issues related to titling process.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Verified accuracy of title documents for completeness and correctness.

BUSINESS OFFICE ASSOCIATE

Carmax
07.2019 - 06.2022
  • Completion of legal documentation such as contracts, titles, and registration
  • Effectively communicating with customers and associates to ensure an iconic experience
  • Performing administrative tasks to support all store departments
  • Auditing finalized transactions
  • Going through paperwork with customers to finalize sales and purchases
  • Prepared bank deposits and reconciled bank statements.
  • Organized paper filing system to maintain accurate records.
  • Answered phone and routed calls to appropriate team members.

Education

Associate of Science - Biology

Moraine Valley Community College
Palos Hills, IL
05-2022

Skills

  • Legal Compliance
  • Task Prioritization
  • Outbound Calling
  • Product and service knowledge
  • Accuracy and Precision
  • Attention to Detail
  • Excellent Communication
  • Self Motivation

Certification

  • Illinois Notary

Timeline

BDC Agent

Dimmitt Automotive Group
03.2024 - Current

TITLE CLERK

Porsche Downtown Chicago
06.2022 - 12.2023

BUSINESS OFFICE ASSOCIATE

Carmax
07.2019 - 06.2022

Associate of Science - Biology

Moraine Valley Community College

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Deziree Jessie