Alyssa Medina
Manville,NJ
Summary
Dedicated Associate with over 3 years of customer service experience. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
3
3
years of professional experience
Work History
BDC Agent
Honda Of Bridgewater
Bridgewater, NJ
09.2021 - Current
- Handled inbound leads via phone and internet and set up appointments with customers according to schedule availability.
- Researched and stayed current in consumer and industry trends.
- Developed sales pipeline and business opportunities through networking, cold calling and referrals.
- Overcame objections using friendly, persuasive strategies.
- Placed on average 100 outbound calls daily
Preschool Teacher's Assistant
Childtime Learning Center
Somerset, NJ
04.2021 - 08.2021
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Engaged and entertained children through recreational and educational activities.
Retail Sales Associate
Bath & Body Works
Bridgewater, NJ
08.2020 - 04.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Cashier
Bed Bath & Beyond
Bridgewater, NJ
10.2019 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped customers complete purchases, locate items and join reward programs.
Education
High School Diploma -
Manville High School
Manville, NJ06.2020
Skills
- Team building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- PPE Compliance
Languages
Spanish
Native or Bilingual
Timeline
BDC Agent
Honda Of Bridgewater
09.2021 - Current
Preschool Teacher's Assistant
Childtime Learning Center
04.2021 - 08.2021
Retail Sales Associate
Bath & Body Works
08.2020 - 04.2021
Cashier
Bed Bath & Beyond
10.2019 - 07.2020
High School Diploma -
Manville High School