Dezzie McCurdy
Valley Springs,CA
Summary
Dynamic leader and strategic thinker with a proven track record at Remax, enhancing customer satisfaction and driving sales revenue through effective team leadership and sales strategy development. Excelled in building relationships and fostering professional growth, utilizing exceptional communication and organizational skills. Achieved significant results by implementing innovative sales processes and training. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Associate Supervisor
Remax
Lodi, CA
11.2017 - Current
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Fostered rapport between associates through incentives like friendly competitions which led to heightened motivation among team members.
- Provided regular feedback on staff performance through evaluations and coaching sessions, promoting continuous professional development.
- Developed strong relationships with vendors to ensure timely delivery of merchandise and negotiate favorable pricing terms.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Trained newly hired sales team in upselling techniques.
- Promoted business' development by building and maintaining relationships with new clients.
Education
BA - Education
California State University Sacramento
Sacramento, CA05.2012
Skills
- Sales strategy development
- Brand Awareness
- Sales processes
- Sales team training
- Relationship Building
- Product Knowledge
- Staff Management
- Persuasive Negotiations
- Market Research
- Strategic account development
- Team Oversight
- New Business Development
- Territory sales management
- Social Media Savvy
- Marketing strategy
- Direct Sales
- Database Management
- Review of contracts
- Sales Coaching
- Vendor Management
- Lead Generation
- CRM Software
- Excellent Communication
- Critical Thinking
- Organizational Skills
Timeline
Sales Associate Supervisor
Remax
11.2017 - Current
BA - Education
California State University Sacramento