Sydney Fairchild
Lewisville,Texas
Summary
With 10 years of work experience, my initial passion for working with children led me to explore opportunities in the food and restaurant industry. I dedicated 8 years of my career to Sonic, valuing the experiences and growth gained during that time. However, my passion for working with children resurfaced, and I transitioned into the role of an infant teacher at Primrose School of NE Flower Mound. This experience allowed me to form beautiful relationships with coworkers, children, and their families. Now, I am eager to embark on a new professional journey involving customer service, whether remote or on-site.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Infant Teacher
Primrose of NE Flower Mound
01.2024 - Current
- Take care of up to 8 babies ages 6 months to 1 years old
- Prepping classroom curriculum
- Support staff for other classrooms
- Work with ages 6 weeks up to school age
- Responsible for building trusting relationships with students and parents
- Maintain a safe, nurturing environment for infants by adhering to health and safety regulations.
- Keep classroom and feeding areas clean, neat, and safe.
- Sanitize toys and play equipment each day to maintain safety and cleanliness.
- Manage personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Consult with parents to build and maintain positive support networks and support continuing education strategies.
- Developed strong relationships with parents to foster trust and open communication regarding their child's wellbeing.
Manager
Sonic Drive-in
06.2018 - 01.2025
- Trained in all positions including manager position
- Very fast paced
- Promoted to management position on October 1st 2018
- Manage truck deliveries in store
- Move throughout all positions in store
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Sales Associate
7-Eleven
12.2017 - 06.2018
- Cash register and store management
- Checking in deliveries, stocking the store and cooler
- Customer service and convenience
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Carhop
Sonic Drive-in
09.2016 - 11.2017
- Served food to customers on skates
- Trained in all positions
- Very fast paced
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Cashier
Going Bonkers
03.2015 - 03.2016
- Cashier at the cafe
- Sometimes worked as a birthday party host or front desk with admissions and prize redemption
- Responsible for register and maintaining cleanliness
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Taekwondo Instructor
Kim's USA
12.2014 - 08.2015
- Worked for the summer program as an instructor
- Assistant to main instructor in the children's taekwondo classes
- Volunteer for competitions
- Fostered strong relationships with parents and guardians to encourage open communication regarding student progress.
- Supported students'' participation in competitions, providing guidance on strategy development, mental preparation techniques, and sportsmanship principles.
- Enhanced students'' physical fitness levels through rigorous exercise routines and targeted drills.
- Continually updated personal knowledge of Taekwondo techniques, trends, and best practices to provide expert instruction for all participants.
- Boosted confidence in students by recognizing individual achievements and encouraging personal growth within the sport.
- Increased student retention by maintaining a positive, safe, and disciplined learning environment.
Education
High School Diploma -
Lewisville High School
Lewisville, TX07-2017
Skills
- First aid training
- Patience and empathy
- Infant CPR certification
- Early childhood development
- Curriculum planning
- Loves children
- Customer service experience
- Customer service and assistance
- Typing speed and precision
- Teamwork and collaboration
- Multitasking
- Reliability
Affiliations
- Garden Ridge Church of Christ
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Food Handler's Permit/License – Local Health Departments.
- CPR/AED Certification
- Texas Driver's License
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Interests
- Cooking
- Fashion and Style
- Drawing and Painting
- Video Gaming
- Getting involved in local advocacy groups to promote positive change in the community
- Music
- Regularly practice mindfulness and meditation for overall wellness
- Journaling
- Playing violin
Timeline
Infant Teacher
Primrose of NE Flower Mound
01.2024 - Current
Manager
Sonic Drive-in
06.2018 - 01.2025
Sales Associate
7-Eleven
12.2017 - 06.2018
Carhop
Sonic Drive-in
09.2016 - 11.2017
Cashier
Going Bonkers
03.2015 - 03.2016
Taekwondo Instructor
Kim's USA
12.2014 - 08.2015
- First Aid Certification - American Red Cross or St John Ambulance.
- Food Handler's Permit/License – Local Health Departments.
- CPR/AED Certification
- Texas Driver's License
- ServSafe Food Handler's Certification
High School Diploma -
Lewisville High School
Similar Profiles
Ashley HuertaAshley Huerta
Early Childhood Educator at Primrose of NE Flower MoundEarly Childhood Educator at Primrose of NE Flower Mound
Kenneth JenningsKenneth Jennings
Adventure Summer Camp Counselor at Town of Flower MoundAdventure Summer Camp Counselor at Town of Flower Mound
Ashley P. Stoner RN, BSNAshley P. Stoner RN, BSN
Assistant Director of Nursing at BrightStar Care of Flower MoundAssistant Director of Nursing at BrightStar Care of Flower Mound