De'Neishia Garner
Summary
Responsible candidate eager to provide safe and efficient patient care. Eager to gain a growing knowledge of sterilization methods, safety protocols and equipment care. I'm highly knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer/team service.
Overview
11
11
years of professional experience
Work History
Preschool Teacher
O2B Kids
01.2022 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Assisted and supervised 23 children through entire school day.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Teacher Assistant
The Oak Tree Early Learning Academy
01.2018 - 01.2022
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers with supervision and care of group of 27 children.
Customer Service Representative
Brooks & Bass Perfect Cleaning
01.2016 - 01.2018
- Resolve customer complaints via phone, email, mail, or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Success Associate
Apple, Inc.
01.2013 - 01.2016
- Provide customer service while receiving payment from customers
- Participated in all company professional development trainings
- Adhered to company standards and followed policies and procedures.
- Helped guide clients through troubleshooting techniques
- Provided expert advice to customers regarding product features, usage, and best practices, enhancing their overall experience with the company.
- Supported clients during critical events or emergencies by providing timely assistance and guidance, minimizing potential impact on their operations.
Education
Diploma -
P.K. Yonge Developmental Research School
Gainesville, FloridaDiploma -
P.K. Yonge Developmental Research School
Gainesville, FloridaCurrently Obtaining Bachelor of Arts - Early Childhood Education
Santa Fe College
Gainesville, Florida10.2026
Skills
- Inventory Management
- Attention to Detail
- Team Collaboration
- Quality Control
- Time Management
- Communication Skills
- Workplace Safety
- Equipment testing
- Equipment monitoring
- Ordering Supplies
- Supply Management
- Critical Thinking
Specialized Training
MS Office (Word, Excel, Outlook)
Volunteer Experience
- Member, First Missionary Baptist Church (Choir) 1996-current
- Member of P.K. Yonge Lady Wave Basketball Program (4) years 2009-2013
- Community Service hours at Little Wood Elementary School 2011-2012
- Community Service hours at Little Foxes Daycare Center 2012-2013
- Volunteer at Talbot Elementary 2019-current
Timeline
Preschool Teacher
O2B Kids
01.2022 - Current
Teacher Assistant
The Oak Tree Early Learning Academy
01.2018 - 01.2022
Customer Service Representative
Brooks & Bass Perfect Cleaning
01.2016 - 01.2018
Customer Success Associate
Apple, Inc.
01.2013 - 01.2016
Diploma -
P.K. Yonge Developmental Research School
Diploma -
P.K. Yonge Developmental Research School
Currently Obtaining Bachelor of Arts - Early Childhood Education
Santa Fe College