Darleen Archer
Belmont,OH
Summary
Dynamic professional with a proven track record at Marietta City School, specializing in developing individualized education plans and fostering positive learning environments. Skilled in effective communication and training staff on behavioral management techniques, enhancing student engagement and success. Committed to collaboration and excellence in service delivery.
Overview
40
40
years of professional experience
Work History
8th Grade Intervention Specialist
Marietta City School
07.2025 - Current
- Developed and implemented individualized education plans for diverse student needs.
- Collaborated with teachers to integrate intervention strategies into classroom instruction.
- Monitored student progress through assessments and adjusted interventions accordingly.
- Trained staff on effective behavioral management techniques to enhance learning environments.
Weekend Receptionist
Good Shepherd Nursing Home
10.2017 - 01.2021
- Greeted and assisted residents, families, and visitors to ensure positive experiences during visits.
- Managed phone calls and directed inquiries to appropriate staff members efficiently.
- Coordinated appointment scheduling for residents, enhancing communication with healthcare providers.
- Maintained accurate records of visitor logs and resident appointments for compliance purposes.
- Provided support during emergencies by following established protocols and procedures effectively.
- Collaborated with nursing staff to relay important information regarding resident needs and concerns.
- Managed sensitive client information discreetly while adhering to strict confidentiality guidelines within the office setting.
Ultima/Charles of the Ritz Counter Manager
Stone & Thomas
10.1992 - 01.1998
- Led team to enhance customer experiences through product knowledge and personalized service.
- Developed promotional displays to attract customers and increase product visibility.
- Implemented inventory management processes to streamline stock levels and reduce waste.
- Coordinated with vendors to ensure timely delivery of products and maintain quality standards.
Switchboard Operator
Don White's Car Center
06.1985 - 07.1986
- Operated multi-line switchboard, routing calls to appropriate departments efficiently.
- Managed incoming inquiries, providing information on services and scheduling appointments.
- Coordinated communication between customers and service staff to enhance responsiveness.
- Maintained accurate records of calls and messages for effective follow-up.
Education
Master of Science - Education
Franciscan University of Steubenville
Steubenville, OH01-2012
Education
West Liberty University
West Liberty, WV06-2007
Skills
- Customer service excellence
- Effective communication skills
- Record-keeping accuracy
- Inventory management processes
- Training and development facilitation
- Positive learning environments
- Conflict resolution strategies
- Collaborative teamwork
Timeline
8th Grade Intervention Specialist
Marietta City School
07.2025 - Current
Weekend Receptionist
Good Shepherd Nursing Home
10.2017 - 01.2021
Ultima/Charles of the Ritz Counter Manager
Stone & Thomas
10.1992 - 01.1998
Switchboard Operator
Don White's Car Center
06.1985 - 07.1986
Master of Science - Education
Franciscan University of Steubenville
Education
West Liberty University
Golden Apple Award for 10/2023
I was presented an award for teaching excellence and a cash award of $500.