Dhalia Reynolds
Stockton,CA
Summary
I’m a young woman who has been working multiple jobs since she was in high school. I’ve learned different rules, customs, and techniques from different jobs and have been able to enhance them in time. Working hard is very dear to me because of my work ethic and skills and will be a proven associate for whoever takes the time to keep me.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Stockton, CA
02.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Key Lead
Hollister.Co
Stockton, CA
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
Beauty Advisor
Ulta Beauty Inc.
Stockton, CA
10.2023 - 01.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Brand Ambassador
American Eagle Outfitters, Inc
Stockton, CA
10.2022 - 06.2023
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Education
Law
San Joaquin Delta College
Stockton, CASkills
- Attention to detail
- Time management
- Opening and closing duties
- Team leadership
- Espresso machine operation
- New hire training
Timeline
Barista
Dutch Bros
02.2024 - Current
Beauty Advisor
Ulta Beauty Inc.
10.2023 - 01.2024
Key Lead
Hollister.Co
06.2023 - Current
Brand Ambassador
American Eagle Outfitters, Inc
10.2022 - 06.2023
Law
San Joaquin Delta College