Dhaniya Covington
Fayetteville,NC
Summary
Currently pursuing a degree in political science at the bachelor's level, looking for a job. finds any knowledge gaps and fills them right away to benefit the team and the company. Dedicated professional with a track record of success in time management, customer service, and trend recognition. Excellent at identifying issues and developing workable solutions. Excellent written and verbal communicator with a proven track record of fostering productive connections and exceeding objectives.
Overview
2
2
years of professional experience
Work History
Associate
Amazon
Mebane, NC
09.2023 - Current
- Sort Packages
- Make sure quality of packages are good
- Make sure information on labels is good
Sales Associate
FinishLine
Fayetteville, NC
10.2021 - 08.2023
- Assisted customers in enrolling in loyalty programs and submitting paperwork.
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
- Used the [Type] register system to ring up customer purchases, process payments, and issue receipts.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
- Trained all new sales employees on effective sales, service, and operational strategies to maximize team performance.
Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items. - Kept up with current promotions, exchange policies, payment policies, and security procedures.
- Suggested the best merchandise based on the needs and desires of the customer.
- Increased sales of products by combining my proactive nature, knowledge of customer preferences, and active listening skills.
- Organized displays and stocked shelves to draw customers' attention to specific items.
Education
Bachelor of Arts - Political Science Minor Biology
North Carolina A & T State University
Greensboro, NC05-2026
High School Diploma -
Westover High School
Fayetteville, NC06-2022
Skills
- Sales background
- Sales techniques knowledge
- Effective Written & Oral Communication
- Strong Leadership
- Customer Service Skills
- Technical Skills
- Soft Skills
- Adaptability Skills
- Time management
Student Leadership & Involvement
- NCA&T S.I.S.T.E.R.S (2022-2023)
- 100 Collegiate Women (2023- present)
- Women in Science & Technology (2023- present)
- Undergraduate Student National Dental Association (2023-present)
- Political Science Society (2023-present)
Timeline
Associate
Amazon
09.2023 - Current
Sales Associate
FinishLine
10.2021 - 08.2023
Bachelor of Arts - Political Science Minor Biology
North Carolina A & T State University
High School Diploma -
Westover High School