Dharlen Diaz
Santa Clarita,CA
Summary
Motivated and dependable healthcare student wit strong customer service experience, leadership ability, and clinical exposure in hospital and skilled nursing settings. Skilled in communication, teamwork, and providing patient-centered support. Seeking an opportunity to grow within a nursing or healthcare setting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Santa Clarita, CA
10.2021 - Current
- Provide shopping assistance and ensure high-quality customer support
- Assisted customers in selecting items that met their individual needs and preferences.
- Greeted customers and answered product or service questions.
Team Lead
Walmart
Santa Clarita, California
04.2023 - 07.2023
- Assigned daily tasks to team members to enhance group productivity and meet metric goals
- Led team in daily operations and ensured smooth workflow.
- Conducted performance reviews and provided constructive feedback to team members.
Electronics Team Member
Target
Santa Clarita, CA
06.2015 - 06.2021
- Deliver exceptional customer service while driving sales growth.
- Assisted customers with product selection and inquiries in electronics department.
- Maintained organized product displays and ensured proper stock levels.
Game Room Attendant
Chuck E Cheese
Santa Clarita, California
08.2014 - 06.2015
- Engaged with customers to ensure a welcoming and enjoyable game room environment.
- Maintained cleanliness and organization of game room areas.
- Assisted guests with game operation and troubleshooting issues.
Education
License Vocational Nurse
Moriah Medical College
Santa Clarita, CA02-2026
High School Diploma -
Canyon High School
Santa Clarita, CA06-2014
Skills
- Customer service
- Team leadership
- Time efficiency
- Problem resolution
- Critical thinking
- Multitasker
Certification
CPR/BLS
Timeline
Team Lead
Walmart
04.2023 - 07.2023
Personal Shopper
Walmart
10.2021 - Current
Electronics Team Member
Target
06.2015 - 06.2021
Game Room Attendant
Chuck E Cheese
08.2014 - 06.2015
License Vocational Nurse
Moriah Medical College
High School Diploma -
Canyon High School