Dharminder Kour
SeaTac,WA
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Sav -on Insurance Agencies /your Policy
10.2007 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master of Arts - Music Performance
Punjabi University
Punjab ,, India07-1991
Skills
- Customer Relations
- Communication
- Adaptability
- Teamwork
- Bilingualist )speaks hindi, Urdu, Punjabi
Timeline
Customer Service Representative
Sav -on Insurance Agencies /your Policy
10.2007 - Current
Master of Arts - Music Performance
Punjabi University
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