DHARTI BHAKTA
Lumberton,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
11.2023 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Answered patients' questions and troubleshot prescription issues.
- Contributed substantially toward increased vaccination rates within community through active promotion of immunization programs.
- Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
Certified Pharmacy Technician
Walgreens
03.2023 - Current
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
Pharmacy Technician Trainee
Walgreens
09.2022 - Current
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Contributed to the overall success of the pharmacy setting through active participation in collaborative problem-solving sessions and sharing valuable insights gained during trainee experience.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
Education
BBA - Commerce
B V Patel Institute of BMC & IT
INDIA05.2010
Skills
- Team Collaboration
- Maintaining Records
- Time Management
- Prescription Processing
- Insurance Billing
- Patient Confidentiality
- Problem-Solving Skills
- Fast Learner
- Insurance Verification
- Data Entry
- Quality Assurance
Timeline
Senior Certified Pharmacy Technician
Walgreens
11.2023 - Current
Certified Pharmacy Technician
Walgreens
03.2023 - Current
Pharmacy Technician Trainee
Walgreens
09.2022 - Current
BBA - Commerce
B V Patel Institute of BMC & IT