Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dhathri Rayidi

Business Analyst
Kansas City,MO

Summary

Adept Business Analyst with a proven track record at ITechgo, enhancing customer satisfaction and streamlining project management. Excelled in problem-solving and Tableau, significantly improving business processes. Known for analytical thinking and effective cross-functional collaboration, I've driven notable operational advancements without relying on day-to-day task descriptions.

Personable and analytical individual with talent for breaking down complex problems and providing actionable insights. Possesses foundational understanding of business operations and data analysis, with proficiency in Excel and SQL. Poised to drive process improvements and support strategic decision-making through data-driven analysis.

Offering strong analytical skills and passion for business operations, coupled with desire to learn and grow in dynamic environment. Brings understanding of data analysis techniques and proficiency in using tools like Excel and SQL. Ready to use and develop analytical and problem-solving skills in Business Analyst role.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Business Analyst

ITechgo
03.2023 - 05.2024
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.

Programmer Analyst Trainee

Cognizant Technologies Solutions
03.2022 - 07.2022
  • Adapted to changing project requirements, efficiently refactoring code to meet new specifications without compromising functionality or performance.
  • Contributed to project planning sessions, providing accurate estimates for task completion timelines.
  • Analyzed customer needs to create and implement appropriate solutions.
  • Reviewed code for accuracy and ran tests for quality assurance.

Education

Master of Science - Information Technology And Management

Campbellsville University
Campbellsville, KY
01.2024 - 08.2024

Bachelor of Technology - Civil Engineering

CMR Technical Campus
India
07.2024 - 07.2024

Skills

    Problem-solving

    Requirements gathering

    Analytical thinking

    Project management

    Business process improvement

    KPI tracking

    Operational reporting

    Tableau expertise

Timeline

Bachelor of Technology - Civil Engineering

CMR Technical Campus
07.2024 - 07.2024

Master of Science - Information Technology And Management

Campbellsville University
01.2024 - 08.2024

Business Analyst

ITechgo
03.2023 - 05.2024

Programmer Analyst Trainee

Cognizant Technologies Solutions
03.2022 - 07.2022
Dhathri RayidiBusiness Analyst