Dhaval Patel
Overland Park,KS
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Surestay Hotel By Bestwestern. Excelled in driving business growth, enhancing team productivity, and implementing strategic visions. Skilled in staff training and development, with a knack for efficient multitasking and time management. Achieved notable year-over-year growth by leveraging leadership and operational skills.
Overview
27
27
years of professional experience
Work History
General Manager
Surestay Hotel By Bestwestern
07.2016 - 10.2024
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Jack's Discount Liquor Store
11.2000 - 07.2016
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Analyzed sales data to identify trends and opportunities for growth within various product categories.
- Maintained a safe shopping environment by enforcing strict adherence to company policies regarding health, safety, and security measures.
Teller
US Bank
10.1997 - 11.2000
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Referred customers to other banking departments for specialized services.
Education
Associate of Science -
Johnson County Community College
Overland Park, KS11-2000
High School Diploma -
Metro High School
Kansas City, MO05-1997
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Staff Management
- Staff Training
- Training and Development
- Staff Supervision
Languages
Gujarati
Native or Bilingual
Hindi
Limited Working
Timeline
General Manager
Surestay Hotel By Bestwestern
07.2016 - 10.2024
General Manager
Jack's Discount Liquor Store
11.2000 - 07.2016
Teller
US Bank
10.1997 - 11.2000
Associate of Science -
Johnson County Community College
High School Diploma -
Metro High School
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