Work Preference
Summary
Overview
Work History
Education
Skills
Interests Volunteer Activities
Certifications Training Licenses
Timeline
Generic
Dhiya Basu
Open To Work

Dhiya Basu

Granite Bay,CA

Work Preference

Desired Job Title

Sales RepresentativeContract AnalystHealth Science Specialist, Systems Redesign & Homeless ProgramProperty ManagerSenior Analyst, Community Benefit and Access (Scheduling)

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Sacramento, CAYolo, CASan Jose, CASan Francisco, CARoseville, CA
Open to relocation: No

Important To Me

Company CultureFlexible work hoursCareer advancement

Summary

Dynamic administrative professional with a proven track record in public and private sector, excelling in management and communication. Leveraged advanced data analytics to enhance operational efficiency, while supporting and mentoring teams to foster a culture of continuous improvement. Skilled in Microsoft Excel and adept at problem-solving to drive impactful results.

Overview

20
20
years of professional experience

Work History

Sales Representative

Mass Mutual,Legaci Tomorrow
Sacramento, CA
06.2026 - Current
  • Pre-licensing study, completion, and examination for the California Life and Health Insurance License.
  • 12-Hour Ethics Course Study, in Progress.
  • Life insurance.
  • Health insurance.
  • Sales Representative.
  • Financial Planning and Client Services Advisory.
  • Building service leadership through community partnerships.

Contract Analyst

California Department of Education
Sacramento, USA
01.2022 - 10.2022
  • Executed mission-critical contracts and property leasing in a remote environment through the Fiscal Division during the COVID-19 pandemic. Hybrid Remote Telework, In office Work Environment
  • Analyzed contract progress and status updates using Microsoft Excel.
  • Collaborated with a team of 5 to develop and finalize 10-20 contracts annually.
  • Used Contract Management Software and Oracle's PeopleSoft for contract execution, documentation, and budget management.
  • Resolved IT-related issues {laptop malfunctions) to ensure timely completion of systems tasks.
  • Coordinated educational and recreational facility program equipment and personnel for various state departments and services.

Health Science Specialist, Systems Redesign & Homeless Program

Veterans Administration Hospital
07.2012 - 06.2014
  • Trained diverse groups on analytics tools, including Excel Pivot Tables, creating a culture of continuous improvement.
  • Enhanced health education literature related to chronic illnesses.
  • Led initiatives to streamline healthcare processes and improve patient care.
  • Designed innovative solutions to health concerns using cutting-edge scientific research.
  • Mentored new interns and staff in applying advanced analytical techniques.
  • Fostered interdisciplinary collaboration across teams to improve public health outcomes.
  • Greater Los Angeles Area

Property Manager

The Roberts Company
Santa Monica, USA
06.2009 - 12.2012
  • Managed tenant relations, ensuring timely resolution of complaints and effective communication.
  • Conducted property inspections and maintained cleanliness in common areas.
  • Collected rent and maintained detailed records in the system (Yardi software), ensuring accuracy and compliance.
  • Santa Monica, CA

Senior Analyst, Community Benefit and Access (Scheduling)

Kaiser Permanente
06.2010 - 04.2012
  • Utilized Excel Pivot Tables, EPIC Medical Record System, and Crystal Reports to improve medical center access and performance.
  • Provided scheduling and reporting for multiple departments, contributing to the department's success.
  • Pasadena, CA & Walnut Center Foundation, Harbor City, CA

Health Policy Researcher

UCLA Center For Health Policy Research
09.2010 - 04.2011
  • Collected and analyzed qualitative and quantitative data to inform health policy recommendations.
  • Designed surveys and interview protocols to gather data for targeted studies.
  • Contributed to legislative briefs advocating for evidence-based policy changes.
  • Utilized statistical software tools to analyze complex data sets, strengthening research credibility.
  • UCLA Department of Public Health

Undergraduate Student Researcher

UC Berkeley Department of Psychology
Berkeley, USA
07.2006 - 01.2007
  • Conducted sleep deprivation studies on adolescents and adults, including overnight sessions in the campus sleep study lab.
  • Collected data updated database through telephone interviews and research logs.

Education

Master of Public Health (MPH) -

University of California, Los Angeles (UCLA)
05.2011

Bachelor of Arts - Psychology

University of California, Berkeley
06.2008

Skills

  • Contract Management & Analysis
  • Stakeholder & Team Collaboration
  • Health Policy Research & Development
  • Problem-Solving & Critical Thinking
  • Project Management
  • Training & Mentorship
  • Microsoft Office, Word, Excel, Teams,Access,
  • Data Analytics & Reporting (CMS, EPIC, PeopleSoft, Yardi)
  • Communication & Report Writing (EPIC, Google Docs)

Interests Volunteer Activities

  • VA Process Improvement Presentation Award 2011
  • Leadership Residential Student Services Award, RSSP 2004
  • HRSA Traineeship Award 2011
  • Research UCLA Center for Health Policy Research – HCCI and AHF Program Evaluation
  • APLA AIDS Health Care Treatment Fundraiser - Raised $3,500
  • Marathon & Half-Marathon Participation: Maui (2009), San Pedro (2011), LA (2012), Sea Turtles 10K, Fourth of July for Veterans 10K, Sacramento Run to Feed the Hungry 20K (2023)
  • USA and World Travel: Alaska, Oregon, New York, Massachusetts, England, Ireland, India
  • Engaged in personal fitness, photography, games and puzzles, music, cooking, teamwork, learning and training (skill building)

Certifications Training Licenses

  • California Driver's License
  • CA Life and Health Insurance License, Exam Study, Expected Year End 2026
  • SQL Beginner Course Certificate, Coursera Online, UC Davis, 05/01/26
  • Project Management Professional Coursework, American Management Association
  • Typing Certificate, 41 Words Per Minute

Timeline

Sales Representative

Mass Mutual,Legaci Tomorrow
06.2026 - Current

Contract Analyst

California Department of Education
01.2022 - 10.2022

Health Science Specialist, Systems Redesign & Homeless Program

Veterans Administration Hospital
07.2012 - 06.2014

Health Policy Researcher

UCLA Center For Health Policy Research
09.2010 - 04.2011

Senior Analyst, Community Benefit and Access (Scheduling)

Kaiser Permanente
06.2010 - 04.2012

Property Manager

The Roberts Company
06.2009 - 12.2012

Undergraduate Student Researcher

UC Berkeley Department of Psychology
07.2006 - 01.2007

Master of Public Health (MPH) -

University of California, Los Angeles (UCLA)

Bachelor of Arts - Psychology

University of California, Berkeley

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