Dhropatie Brijraj
Jamaica,NY
Summary
Trustworthy and dedicated restaurant food server with 28 years of experience serving customers and operating register. Offering unmatched customer service and workplace focus.
Overview
27
27
years of professional experience
Work History
Cashier/Restaurant Food Server
Resorts World Casino
01.2013 - 10.2023
- Operated cash register to record transactions accurately and efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Worked flexible hours across night, weekend, and holiday shifts in fast-paced environments.
- Served food and beverages promptly with focused attention to customer needs.
- Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed.
Assistant Restaurant Manager
Host Marriott JFK
09.1996 - 12.2012
- Oversaw food preparation and monitored safety protocols.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
Skills
- Guest inquiries
- Payment Collection
- Service Minded
- Cash Register Operations
Timeline
Cashier/Restaurant Food Server
Resorts World Casino
01.2013 - 10.2023
Assistant Restaurant Manager
Host Marriott JFK
09.1996 - 12.2012
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