Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dhruti Shah

Summary

Dynamic Rehabilitation Manager with a proven track record at Saint Rose Hospital, enhancing departmental efficiency through innovative documentation systems and quality improvement initiatives. Skilled in regulatory compliance and staff training, I successfully led multidisciplinary teams to improve patient outcomes and reduce discharge delays, fostering a culture of collaboration and accountability.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Rehabilitation Manager

Saint Rose Hospital
07.2015 - Current
  • Directed the implementation of a tailored documentation system in Meditech, resulting in a 25% increase in departmental efficiency by streamlining therapist workflows and improving interdisciplinary communication.
  • Led and mentored a team of 25 inpatient therapists (PT, OT, ST), fostering collaboration and accountability to deliver evidence-based care and improve functional outcomes for medically complex adult patients.
  • Spearheaded the launch and management of an Enhanced Recovery After Surgery (ERAS) program in partnership with multidisciplinary teams, successfully reducing average length of stay by 1.5 days for total joint replacement patients.
  • Implemented an ICU Liberation Program at St. Rose ICU, aiming to reduce ICU length of stay and enhance interdisciplinary collaboration , aligning care with best practices in early mobility and patient-centered outcomes.
  • Developed and enforced departmental policies for rehabilitation services to ensure regulatory compliance, improve operational consistency, and support high standards of patient care.
  • Championed quality improvement initiatives within the rehab department to align with National Patient Safety Goals (NPSGs), resulting in improved clinical efficiency, safety practices, and team performance.
  • Established and led a hospital-wide Safe Patient Handling Program , training over 300 staff annually , leading to a 50% reduction in work-related injuries through ergonomic evaluations, hands-on training, and proper use of mechanical lift equipment.
  • Reduced discharge delays by 50% by designing and leading the implementation of a high-acuity prioritization system for therapy referrals, ensuring timely evaluations and smoother care transitions.
  • Improved patient throughput from the Emergency Department (ED) by leading a real-time rehab evaluation triage process, facilitating quicker transitions to inpatient care.
  • Founded and operationalized rehab services at a Skilled Nursing Facility (SNF), establishing compliance with all regulatory standards and building treatment protocols from the ground up.
  • Launched a Fiberoptic Endoscopic Evaluation of Swallowing (FEES) program , resolving patient care delays previously caused by radiology service gaps and significantly improving dysphagia management.

Staff Physical Therapist

Saint Rose Hospital
07.2008 - 06.2015

Inpatient, Outpatient, & Wound Care Services

  • Conducted comprehensive evaluations, developed individualized treatment plans, and delivered interventions across inpatient and outpatient settings.
  • Led discharge planning from day one, ensuring coordination with interdisciplinary teams through care conferences and family meetings.
  • Delegated care to PTAs with ongoing supervision and communication; regularly reassessed progress and adjusted goals.
  • Specialized in advanced wound care, including sharp debridement, negative pressure therapy, and caregiver/staff training.
  • Served as primary clinician in the inpatient department while supporting outpatient services as needed.
  • Mentored junior staff and PT students; led patient education classes and departmental in-services.

Physical Therapist

Windsor Park & Park Central Skilled Nursing
09.2007 - 06.2008

Evaluated and treated adult and geriatric patients with post-op, neurological, and medical conditions; created and adjusted care plans and goals based on patient progress.
Provided family education, discharge planning, and home programs while collaborating with PTAs, OTs, STs, nurses, and physicians in a multidisciplinary team setting.
Maintained thorough clinical documentation and communicated regularly with case managers and care teams to ensure coordinated patient care.

Lead Physical Therapist

Preferred Rehabilitation
01.2003 - 05.2008

Managed patient care from evaluation to discharge for diverse orthopedic and neurologic cases, utilizing manual therapy, modalities, and orthotic devices. Supervised PTAs/aides, collaborated with interdisciplinary teams, and coordinated with physicians and insurers to ensure effective, individualized treatment plans.

Education

Bachelor of Science - Physical Therapy

Rajiv Gandhi University of Health Sciences
India
02-2001

Skills

  • Wound Care Certification (WCC)
  • Certified Ergonomics Assessment Specialist (CEAS)
  • Regulatory compliance
  • Project planning
  • Performance management
  • Key performance indicators
  • Budget control
  • Policy implementation
  • Coaching and mentoring
  • Staff training and development
  • Documentation and reporting
  • Conflict resolution

Accomplishments

    Successful implementation of the following programs: ERAS, ICU liberation, FEES, Safe Patient Handling

Certification

  • Wound Care - WCC
  • Certified Ergonomist Assessment Specialist - CEAS

Timeline

Rehabilitation Manager

Saint Rose Hospital
07.2015 - Current

Staff Physical Therapist

Saint Rose Hospital
07.2008 - 06.2015

Physical Therapist

Windsor Park & Park Central Skilled Nursing
09.2007 - 06.2008

Lead Physical Therapist

Preferred Rehabilitation
01.2003 - 05.2008

Bachelor of Science - Physical Therapy

Rajiv Gandhi University of Health Sciences