DHRUV RUPANI
PEMBROKE PINES,USA
Summary
I am a Sophomore in College who has worked in multiple sales environments over multiple years. I am familiar with the skills and abilities needed to be productive in a work environment, and work with peers towards a common goal. Additionally I am proficient with operating technology and knowledgeable around coding.
Overview
3
3
years of professional experience
Work History
Brand Representative
Hollister
08.2022 - 08.2025
- Advise customers on style preferences, enhancing personalized shopping experiences.
- Maintain optimal merchandise levels to meet sales demands efficiently.
- Educate customers on product quality to boost purchasing decisions.
- Foster brand loyalty through engaging customer interactions.
- Support store operations with daily opening and closing tasks.
- Cultivated brand loyalty through genuine customer interactions, offering personalized style advice and fostering an enjoyable shopping atmosphere.
- Optimized merchandise organization to meet sales demand, ensuring product availability and contributing to a seamless shopping experience.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Provided exceptional customer service to drive satisfaction.
- Partnered with team members to deliver exceptional customer service, sharing product knowledge and supporting colleagues during peak periods.
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
Education
Bachelor of Science - Cybersecurity
Florida International University
Miami, FL05-2027
High School Diploma -
Cooper City High School
Cooper City, FL05-2024
Skills
- Brand building
- Technology
- Sales
- Problem-Solving
- Communication
- Customer service
- Merchandising
- Coding
LANGUAGES
English (Native)
Spanish (Novice)
Hindi (Novice)
Sindhi (Novice)
Timeline
Brand Representative
Hollister
08.2022 - 08.2025
Bachelor of Science - Cybersecurity
Florida International University
High School Diploma -
Cooper City High School
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