Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Medical Assistant CCMA
NorthAtlanta Primary Care
03.2021 - Current
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared and administered medications to alleviate patient symptoms.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures, and care plan instructions.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Completed EKGs and other tests based on patient presentation in office.
Handling two providers, handling patient care, scheduling patients, sending prescriptions to pharmacy, filling claims to insurance companies, and sending out referrals, Prior authorization for medication.
Around visiting 30 patient day with making more then 20 follows up call with patient.