DHRUVIL PATEL
Powell,OH
Summary
• 5 + years of experience as a Business Analyst in Information Technology with focus on Business Analysis, Requirement Gathering, Technical Documentation and Software Validation.
• Good knowledge of Agile/Scrum, Waterfall and Software Development Life Cycle (SDLC) processes.
• Knowledge of writing Business Requirements Document (BRD), Functional Specifications Document (FSD), System Requirement Specifications (SRS), design and development of use case scenarios.
• Worked as Quality Analyst by writing test cases and doing end to end testing.
• Played a role of Scrum Master through delivery.
• Proficient in developing Use case scenarios to enable design and development of applications using tools such as Rational Requisite Pro, Jira, Service Now, Azure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Signet Jewelers
Akron, OH
09.2023 - 01.2024
- Collaborate with various business and IT teams to complete project onboarding activities
- Gathered requirement changes based on sprint review meeting feedback and manage them into product backlog.
- Work with PMO and IT team members to measure production values and efficient process
- Organized and lead Sprint planning meetings encouraged discussions among team members so that stories were clearly understood and scoped.
- Creates and maintains requirements documentation in Confluence
- Analyzes cross functional impact and ensures alignment between the teams
- Created the Functional Design by collaborating with the team members
- Wrote test cases and created Functional Requirement Document (FRD) for Workday Space
- Created the Confluence space for the project
- Kept track of QA Testing and issues in Jira Board
- Communicated project status, scope and issues and worked cross functionally.
Business Analyst
Credit Acceptance
Southfield, MI
01.2022 - 02.2023
- Gather requirements from business users and record them clearly in a format useful to developers and test analyst
- Work collaboratively with PMO, Product, Stakeholders and IT team member to achieve objectives, to design roadmap and measure production values ensuring cost efficient process
- Maintain application backlog that clearly describes tasks
- Partner with developers to achieve great application performance
- Run Basic SQL Query for data mining
- Analyses risk and impact to the business, recommends changes
- Apply team coding, documenting, and testing standards and recommend process improvement
- Technical specification writing and functional specification writing on stories for user interface (UI)
- Worked as Scrum Master for alternate project planned and coordinated 100% aspects from initiation through delivery
- Worked as Quality Assurance by creating test plans and implementing it
- Test new features and code to be sure they meet business requirements
- Responsible for testing of different business rules, validation and handled end to end workflow testing.
Business Analyst
United States Postal Service
Columbus, OH
05.2018 - 01.2022
- Involve in requirements gathering, analysis, design, development, testing production of an application using the Agile model
- Writing Business Requirements Document (BRD), Project charter, Functional Requirements Document (FRD), Request for Proposals (RFP), Statement of Work (SOW)
- Assists the customer in the definition of business requirements, and their translation to information systems functions/features; establishes project objectives and identifies/quantifies benefits
- Designs business information systems that meet customer requirements and are optimal problem solutions within cost/performance; develops business requirement documentation and coordinates system installation
- Handling scrum team, daily Scrum Meeting, Planning, Scope, daily Status Tracking, Coordination, Problem solving, Defect Triaging, Sprint Grooming and Retrospective Meeting
- Meets regularly with customers to ensure timely and effective response to requests for service and high levels of customer satisfaction
- Collaborates with CRM system developers to maintain, create, and update user roles, security, profiles, workflow rules, etc.
Education
Bachelors - Accounting and Business Management
The Maharaja Sayajirao University of Baroda
Vadodara, Gujarat India05.2010
Skills
- Methodologies: SDLC, Agile/Scrum, Waterfall
- Documentation: FRD, BRD, SRS
- Project Management Tools: MS Project, Jira, MS Excel, MS SharePoint
- Analysis Skills: Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis
- Tracking / Other Skills: Service Now, Azure, Confluence, Salesforce, SQL, Microsoft Visio, Oracle
- Soft Skills: Time Management, Leadership and Management, Problem-solving, Negotiation, Decision-Making, Documentation and Presentation, Verbal Communication
Websites
Certification
- Cert. Prep: Scrum Master
- Managing Jira Projects
- Salesforce Essential Training
- Foundation of Project Management
Accomplishments
- Employee of the Quarter Award
Timeline
Senior Business Analyst
Signet Jewelers
09.2023 - 01.2024
Business Analyst
Credit Acceptance
01.2022 - 02.2023
Business Analyst
United States Postal Service
05.2018 - 01.2022
Bachelors - Accounting and Business Management
The Maharaja Sayajirao University of Baroda