Di-Andrea LaPierre
Tifton,GA
Summary
Driven healthcare professional with a track record of enhancing patient satisfaction and safety at Tift Regional Medical Center. Leveraged expertise in vital signs monitoring and infection control to improve care quality. Demonstrated empathy and efficiency, achieving significant improvements in patient services. Certified in CPR/AED, embodying dedication to patient health and team support.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Tift Regional Medical Center
10.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA- Floor Tech
Bradley Place Assistant Living
09.2021 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Deli and Bakery Manager
Walmart
08.2018 - 08.2021
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Monitored inventory levels and identified opportunities for cost savings.
Customer Service Cashier
Walmart
09.2015 - 07.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Practical Nursing Diploma - Nursing
Southern Regional Technical College
Tifton, GA07.2024
Business Technology Diploma - Medical Insurance Billing
Moultrie Technical College
Tifton, GA05.2015
Medical Informatics Specialist Diploma - Medical Insurance Billing
Moultrie Technical College
Tifton, GA12.2014
Associate of Science - Accounting And Business Management
Darton State College
Albany, GA12.2013
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Catheter Care
- Specimen Collection
- Feeding Assistance
- Patient Services
- Mobility Assistance
- Infection prevention
- Recording vital signs
- Basic Life Support
- CNA Certification (licensed expired 2021)
- Dementia and Alzheimer's knowledge
- IV Insertion
- CPR Certification
- HIPAA Compliance
- Certified in CPR/AED
Timeline
Patient Care Technician
Tift Regional Medical Center
10.2022 - Current
CNA- Floor Tech
Bradley Place Assistant Living
09.2021 - 10.2022
Deli and Bakery Manager
Walmart
08.2018 - 08.2021
Customer Service Cashier
Walmart
09.2015 - 07.2018
Practical Nursing Diploma - Nursing
Southern Regional Technical College
Business Technology Diploma - Medical Insurance Billing
Moultrie Technical College
Medical Informatics Specialist Diploma - Medical Insurance Billing
Moultrie Technical College
Associate of Science - Accounting And Business Management
Darton State College
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