Dia Burkholder
Redway,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Great with people can relate to all walks of life and ages. Fun and outgoing!
Overview
22
22
years of professional experience
Work History
Productive Assistant
Redwood Roots Family
01.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Massage Therapist
Self Employed Services
12.2022 - 01.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Farm Manager
Elk Ridge Holdings
04.2019 - 12.2022
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
Landscape Worker
Self Employed Services
01.2009 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
Sales Associate
Ali Rose
04.2005 - 04.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Barista Trainee
Giddy Up Drive-through
06.2002 - 09.2022
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
- Supported store operations by effectively managing opening and closing procedures when required.
- Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
- Exceeded expectations in multitasking, managing simultaneous drink orders and customer interactions while maintaining a fast-paced work environment.
Education
Cabrillo College
Aptos, CAMassage Therapy -
Heartwood Institute
Garberville, CA09.2003
Skills
- Fast Learner
- Time Management
- Team Collaboration
- Relationship Building
- Operations Support
- Strong Problem Solver
- Professional and mature
- Inventory Replenishment
- Materials Distribution
References
Chris Anderson-redwood roots-707-223-2085
Utah Blue-Elk Ridge Holdings-707-599-1818
Desiree Avila-landscaping-707-362-0031
Stephanie Johnson- massage patient/landscaping-916-595-0777
Timeline
Productive Assistant
Redwood Roots Family
01.2024 - Current
Massage Therapist
Self Employed Services
12.2022 - 01.2024
Farm Manager
Elk Ridge Holdings
04.2019 - 12.2022
Landscape Worker
Self Employed Services
01.2009 - Current
Sales Associate
Ali Rose
04.2005 - 04.2008
Barista Trainee
Giddy Up Drive-through
06.2002 - 09.2022
Cabrillo College
Massage Therapy -
Heartwood Institute
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