Diahmani Adams
Charlotte,NC
Summary
Compassionate healthcare support professional with extensive experience in direct patient care, administrative tasks, and care coordination. Expertise in effective communication and patient education, fostering strong relationships that enhance the patient experience. Proven track record of improving patient satisfaction through tailored support and efficient issue resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
08.2024 - Current
- A non-clinical staff member who provides constant supervision and support to patients, particularly those at risk of falls, wandering, or self-harm, ensuring their safety and well-being.
- Recorded observations in alignment with hospital protocols.
- Implemented strategies to calm and reassure agitated individuals.
- The comprehensive and holistic approach to providing medical services focuses on a patient's physical, mental, and emotional well-being, while respecting their preferences and values.
Server
zodiac bar & grill
Charlotte, NC
03.2024 - Current
- Guided guests through menu selections, recommended dishes and captured food and beverage requests.
- Arranged tables strategically to expedite seating.
- Instructed new hires on restaurant protocols and plating methods.
- Displayed well-mannered professionalism to customers, promoting engagement.
- Processed monetary transactions in accordance with company protocols.
Patient Care Technician
ChristianaCare
Wilmington, DE
01.2023 - 01.2024
- Provide direct patient care under the supervision of nurses and other healthcare professionals, assisting with daily activities, vital signs, and basic nursing procedures.
- Managed electronic records to detail assessments, treatments, and progress.
- Evaluated and assisted with patients' daily living tasks.
- We regularly visited patients at their bedsides to assess their condition, address concerns, and ensure their comfort, and safety.
Direct Care Support Worker
st johns community services
Newark, DE
10.2022 - 01.2024
- Provides hands-on support and care to individuals with disabilities, or those needing assistance with daily living activities, aiming to help them live as independently and fully as possible.
- Helping patients in and out of vehicles, using wheelchairs or stretchers, and ensuring they are properly secured during transport.
- Ensured accurate dispensing of medications in specified dosages and schedules.
- Providing transportation and support for patients to attend scheduled events or medical appointments, ensuring they can access necessary care and activities.
Caregover
broomall
, PA
01.2021 - 03.2022
- Monitored and documented patients' vital signs to assess overall health.
- Prepared meals to ensure proper nutrition.
- Documented client progress and challenges in reports.
- Delivered hands-on patient care such as bathing and dressing assistance.
Education
High School Diploma -
Chichester Highschool
Upperchichester06-2018
Skills
- Professionalism
- Patient care
- First Aid/CPR
- Teamwork and collaboration
- Communication skills
- Active listening
- Organizational skills
- Time management
Certification
- bls certification
Timeline
Patient Safety Attendant
Novant Healthcare- Presbyterian Medical Center
08.2024 - Current
Server
zodiac bar & grill
03.2024 - Current
Patient Care Technician
ChristianaCare
01.2023 - 01.2024
Direct Care Support Worker
st johns community services
10.2022 - 01.2024
Caregover
broomall
01.2021 - 03.2022
High School Diploma -
Chichester Highschool
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