Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

DIALYS HERRERA, RN

Hialeah

Summary

Dedicated and compassionate Registered Nurse (RN) with a strong background in chronic care management, patient education, and care coordination. Over 10 years of experience in direct patient care, triage, and multidisciplinary collaboration in high-volume healthcare settings. Adept at building strong patient relationships through empathetic communication, cultural sensitivity, and patient-centered advocacy. Committed to improving patient outcomes through preventive care and health coaching.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Care Coach/Educator – Chronic Care

Sanitas Medical Center
01.2025 - Current
  • Deliver personalized coaching and education to patients with chronic conditions (e.g., diabetes, hypertension, COPD).
  • Collaborate with physicians, case managers, and pharmacists to create and implement individualized care plans.
  • Monitor patient progress and adherence to treatment plans through regular telephonic or in-person follow-ups.
  • Educate patients on medication management, lifestyle modifications, nutrition, and self-monitoring techniques.
  • Utilize evidence-based guidelines to guide patient care and improve health outcomes.
  • Promote preventive health services and close care gaps through patient engagement and outreach.

Medical Assistant

South Florida Doctors Group
05.2024 - 09.2024
  • Supported physicians in clinical and administrative functions; performed vital signs, EKGs, and patient intake.
  • Administered vaccines, assisted with minor procedures, and maintained accurate medical records.

Medical Assistant

Passqual Health
08.2022 - 09.2023
  • Assisted in chronic disease follow-ups, patient education, and coordinated specialist referrals.
  • Ensured timely documentation and patient communication for continuity of care.

Medical Assistant

ChenMed
04.2021 - 08.2022
  • Played a key role in a senior-focused primary care model; monitored patients for high-risk health indicators.

Medical Assistant

South Florida Doctors Group
09.2017 - 04.2021
  • Performed phlebotomy, EKGs, vaccinations, and patient triage for diverse patient populations.

Phlebotomy Technician

Abel Santamaria Hospital
07.2009 - 12.2013
  • Conducted blood draws and specimen collection in a high-volume public hospital environment.

Education

Associate Degree - Nursing, RN

Inter American University
05.2024

Medical Assistant Certification - undefined

More Tech Institute
Hialeah, FL
08.2017

Healthcare Technician Degree - undefined

Simon Bolivar University
06.2009

High School Diploma - undefined

IPUEC Ruperto Ajete
06.2006

Skills

  • Chronic Care Management
  • Patient & Family Education
  • Care Plan Development
  • SBAR Communication
  • Diabetes & Hypertension Coaching
  • Multidisciplinary Collaboration
  • Disease Prevention & Health Promotion
  • EHR/EMR Documentation
  • Telehealth Support
  • Medication Reconciliation
  • HIPAA Compliance
  • IV Management & Wound Care
  • CPR & First Aid Certified

Certification

  • BLS - Basic Life Support, Current
  • Vaccination & Infection Control Training

LANGUAGES

Spanish – Native
English – Fluent

Timeline

Care Coach/Educator – Chronic Care

Sanitas Medical Center
01.2025 - Current

Medical Assistant

South Florida Doctors Group
05.2024 - 09.2024

Medical Assistant

Passqual Health
08.2022 - 09.2023

Medical Assistant

ChenMed
04.2021 - 08.2022

Medical Assistant

South Florida Doctors Group
09.2017 - 04.2021

Phlebotomy Technician

Abel Santamaria Hospital
07.2009 - 12.2013

Medical Assistant Certification - undefined

More Tech Institute

Healthcare Technician Degree - undefined

Simon Bolivar University

High School Diploma - undefined

IPUEC Ruperto Ajete

Associate Degree - Nursing, RN

Inter American University

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