Diamond Alvarez
Valley Stream,NY
Summary
Dynamic professional with extensive experience in hairstyling and daycare management, known for enhancing customer satisfaction and increasing enrollment by 15% at Kat’s Little Angels Daycare. Proven leadership and sales expertise, combined with a strong commitment to safety and compliance, drive exceptional results in diverse environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Assistant Manager
Kat’s Little Angels Daycare
Valley Stream, New York
06.2019 - Current
- Supervised daily operations of the daycare center, ensuring a safe and nurturing environment for over 25 children
- Developed and implemented age-appropriate curriculum and activities, enhancing children's cognitive and social development
- Trained and managed a team of 10 staff members, improving overall performance and staff retention
- Conducted regular safety drills and maintained compliance with state and federal regulations, resulting in zero safety violations
- Fostered positive relationships with parents through regular communication, addressing concerns, and providing progress updates
- Coordinated with local schools and community organizations to create enrichment programs, increasing enrollment by 15%
- Managed budgeting and inventory
- Organized and led parent-teacher meetings and workshops, enhancing parent engagement and satisfaction
- Implemented a new digital attendance and record-keeping system, streamlining administrative processes and improving accuracy
- Reference - Katherine Rogers (347) 729-3367
- Address 14 waters pl valley stream NY 11581
Hairstylist
Self-Employed
Valley Stream, New York
02.2020 - Current
- Provided personalized styling and treatments to a diverse clientele, increasing customer satisfaction ratings.
- Executed advanced coloring techniques.
- Consulted with clients to understand their needs and preferences, delivering tailored solutions that enhanced their overall appearance.
- Trained and mentored junior stylists, improving their technical skills.
- Managed appointment scheduling and client records using salon software.
- Recommended and sold hair care products, achieving monthly sales targets, and boosting retail.
- Maintained a clean and organized workstation, ensuring compliance with health and safety regulations.
- Participated in ongoing professional development and attended industry workshops, staying current with the latest trends and techniques.
- Built and maintained a loyal client base through exceptional service and effective client retention strategies.
- Collaborated with the salon team to create promotional events and special offers, attracting new clients.
- Reference: Zamorah Nicole, (347) 869-5788.
- Address: 19 W Merrick Rd, Valley Stream, NY 11580.
- Educated clients on proper home hair care maintenance techniques.
Life Insurance Agent
Primerica
Queens , NY
03.2024 - 03.2025
- Built and maintained strong relationships with clients to understand their needs, and provide tailored insurance solutions.
- Remote job
- Provided personalized service to clients by phone, email, or in-person meetings.
- Collaborated with other departments such as underwriting or claims processing teams.
- Evaluated current financial situation of clients before recommending any policy changes.
- Educated clients on various types of life insurance policies available in the market.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Reviewed existing contracts to make sure they are compliant with state regulations.
- Attended educational seminars and conferences to stay up-to-date on industry trends.
- Developed and maintained relationships with clients to ensure customer satisfaction.
Student Transportation Driver
Private Bus Services
Queens, Long Island , NY
03.2019 - 02.2024
- Ensured the safe and timely transportation of children to and from school, following all traffic laws and safety regulations.
- Efficiently planned and managed routes to optimize travel time, and ensure punctual arrivals and departures.
- Supervised children during transit, maintaining a safe and orderly environment.
- Maintained clear and effective communication with parents, school staff, and transportation coordinators to address any concerns or updates.
- Conducted regular inspections and basic maintenance of the vehicle to ensure it was in good working condition.
- Prepared for, and managed, any emergencies or unexpected situations with calm and effective problem-solving.
- Kept accurate records of pick-up and drop-off times, attendance, and any incidents that occurred during transit.
Education
College - Social Work
Grand Canyon University
Phoenix, Arizona03.2025
College - Early Childhood Education
Liberty University
Lynchburg, VA05.2023
High School Diploma -
Valley Stream North High School
Valley Stream, NY06-2019
Skills
- Route Management
- Child supervision
- Communication Skills
- Vehicle maintenance
- Emergency preparedness
- Record keeping
- Sales expertise
- Product Knowledge
- Needs Assessment
- Customer service
- Market research
- Compliance and ethics
- Leadership
- Curriculum development
- Communication
- Safety Management
- Conflict resolution
- Time management
- Budgeting and resource allocation
- Training and Development
- Problem solving
- Data entry
- Office work
- Prepare meals
- Haircare: Expert in coloring, cutting/styling, braiding, haircare treatment
Certification
- CPR Certification, 03/08/25
- Certified Daycare Assistant Manager, 09/12/19
Languages
English
Skills
Leadership, Curriculum Development, Communication, Safety Management, Conflict Resolution, Time Management, Budgeting and Resource Allocation, Training and Development, Problem-Solving, Customer Service, Data Entry, Office Work, Prepare meals, Cutting and Styling, Coloring, Consultation, Chemical Treatments, Updos and Special Occasion Styles, Product Knowledge, Sanitation and Safety, Customer Service, Trend Awareness, Time Management, Sales Expertise, Product Knowledge, Needs Assessment, Customer Service, Market Research, Compliance and Ethics
Timeline
Life Insurance Agent
Primerica
03.2024 - 03.2025
Hairstylist
Self-Employed
02.2020 - Current
Daycare Assistant Manager
Kat’s Little Angels Daycare
06.2019 - Current
Student Transportation Driver
Private Bus Services
03.2019 - 02.2024
College - Social Work
Grand Canyon University
College - Early Childhood Education
Liberty University
High School Diploma -
Valley Stream North High School
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