Diamond Barnes
Arlington,TX
Summary
Accomplished Assistant Loan Manager at Cottonwood Financial, adept in loan processing and portfolio management, with a proven track record of exceeding monthly performance targets. Skilled in fostering team development and maintaining high standards of compliance. Demonstrated ability to enhance customer satisfaction and drive profitability, leveraging strong verbal communication and time management skills.
Overview
4
4
years of professional experience
Work History
Assistant Loan Manager
Cottonwood Financial
02.2022 - 09.2023
- Supported Loan Managers in monitoring ongoing loan performance, identifying potential risks or areas for improvement.
- Coordinated with underwriters to ensure accurate and thorough evaluation of loan applications.
- Consistently met or exceeded monthly performance targets related to loan volume and portfolio growth.
- Maintained up-to-date knowledge of lending regulations, ensuring compliance with all applicable laws and guidelines.
Waitress Supervisor
Blue Goose Cantina
09.2021 - 02.2022
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
General Manager
Captain D's
06.2019 - 06.2020
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Education
High School Diploma -
Burleson High School
Burleson, TX06.2014
Skills
- Documentation Review
- Loan Processing
- Portfolio Management
- Loan Underwriting
- Verbal and written communication
- Labor Cost Controls
- Team training and development
- Time mangment
Timeline
Assistant Loan Manager
Cottonwood Financial
02.2022 - 09.2023
Waitress Supervisor
Blue Goose Cantina
09.2021 - 02.2022
General Manager
Captain D's
06.2019 - 06.2020
High School Diploma -
Burleson High School