Diamond Byrd
Grand Prairie,TX
Summary
Results-driven operations professional with experience in workflow coordination, data analysis, quality assurance, and process improvement in high-volume environments. Skilled in analyzing data, improving efficiency, supporting cross-functional teams, and managing operational workflows with accuracy and strong attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Health Information Specialist
MRO
10.2022 - Current
- Manage multiple systems, including Epic and Meditech, to support high-volume workflows while maintaining accuracy and compliance
- Analyze workload data and coordinate task distribution to improve productivity and workflow efficiency
- Perform quality assurance reviews and data validation to maintain operational accuracy and compliance standards
- Support process improvement initiatives and assist with workflow troubleshooting and operational support
- Train and support team members on systems, workflows, and best practices
- Collaborate across teams to support daily operations, task prioritization, and productivity goals
Assistant Manager
Rue 21
07.2019 - 11.2021
- Supported daily store operations, including task delegation, scheduling, and workflow coordination in a fast-paced environment
- Assisted with team supervision, training, and performance support to maintain productivity and customer service standards
- Managed operational tasks including inventory organization, merchandising, and store presentation
- Collaborated with leadership and team members to support operational efficiency and daily business goals
- Promoted from Sales Associate to Assistant Manager based on performance, reliability, and leadership abilities
Education
BBA - Information Systems
The University of Texas At Arlington
Arlington, TX04-2026
Skills
- Project & workflow coordination
- Operations support
- Data analysis & reporting
- Process optimization
- Quality assurance & compliance
- Cross-functional communication
- Team leadership & training
- Systems support
- Operational analytics
- Microsoft Excel & reporting
- Task management
- Process documentation
Certification
- CRIS Certification
- IBM Introduction to Business Analysis Certificate
- Google Foundations of Project Management Certificate
Timeline
Senior Health Information Specialist
MRO
10.2022 - Current
Assistant Manager
Rue 21
07.2019 - 11.2021
BBA - Information Systems
The University of Texas At Arlington