Diamond Chenault
Summary
Highly adaptable customer service professional, Diamond Chenault, brings an unwavering commitment to excellence to her work. With a track record underscored by an entrepreneurial spirit, Diamond consistently delivers superior service, reflecting her dedication to exceeding customer expectations. Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
12
12
years of professional experience
Work History
Founder
Braids by Diamond Eve
01.2016 - Current
- Delivering high quality braiding services to client base
- Effectively maintaining scheduling and accounting operations
- Providing clients with style consultancy services to ensure product satisfaction
Guest Relations
Le Meridien Atlanta Perimeter
11.2016 - 03.2017
- Managed all guest operations to ensure exceptional hotel experience
- Responded promptly to guest requests
- Addressed all customer issues with a solution-oriented approach
- Managed guest relations by resolving complaints and providing solutions for difficult situations.
Wireless Solutions Sales Professional
T-Mobile
03.2013 - 06.2015
- Developed and led retail sales team to ensure delivery of store targets
- Leveraged progressive sales techniques to enable customer success
- Maintained internal visual merchandising and in-store displays
Skills
- Adaptability
- Service Quality Commitment
- Strategic planning
- Growth mindset
- Entrepreneurial and innovative
Hobbies and Interests
- Childcare provider
- Event planning and coordination
- Supportive auntie
Keystrengthsandskills
- Adaptability, Demonstrates a remarkable ability to adapt to fast-paced environments, ensuring seamless customer interactions.
- Customer Service Excellence, Possesses a natural inclination towards delivering top-notch service, fostering positive customer experiences through effective communication and problem-solving skills.
- Entrepreneurial spirit, Leverages a proactive and entrepreneurial mindset to identify opportunities for improvement, contributing to a culture of innovation and continuous enhancement of service delivery.
Timeline
Guest Relations
Le Meridien Atlanta Perimeter
11.2016 - 03.2017
Founder
Braids by Diamond Eve
01.2016 - Current
Wireless Solutions Sales Professional
T-Mobile
03.2013 - 06.2015
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