Veterinary professional with over ten years of experience in the field. Hugely focused on being a team player and smooth workflow, championing adaptability and time management. Proficient in client communication, cleaning, organization, inventory management, lab work, medical procedures, and detailed charting and filing. Bringing a positive attitude and commitment to making meaningful contributions.
Hi, I’m
Diamond Cuya
Columbia
Summary
Overview
10
years of professional experience
Work History
Formerly Horton Animal Hospital Central, Now Tiger Town Veterinary
Head Veterinary Technician
08.2014 - 01.2025
Job overview
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Obtained patient history from owners and performed physical examinations.
- Maintained detailed and accurate patient records, facilitating seamless communication among the veterinary team members.
- Streamlined clinic operations for improved efficiency by optimizing appointment scheduling and assisting with staff management.
- Improved teamwork amongst clinic staff by fostering open communication channels and actively participating in team meetings.
- Increased client satisfaction by providing exceptional customer service, addressing concerns, and answering questions promptly and professionally.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided emergency care to critically ill patients under veterinarian guidance with quick thinking skills during high-pressure situations.
- Performed dental procedures, including cleaning with an ultrasonic scaler, polishing, extractions, or radiographs to maintain patients'' oral health.
- Assisted in surgical procedures, ensuring proper preparation, monitoring anesthesia levels, and providing post-operative care for optimal recovery rates.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Collected and ran laboratory samples, including urine, feces, blood, aspirates/smears, ear swabs, and preparing biopsies and animal specimens for delivery to the diagnostic lab. Delivering samples when pick up was unavailable or results were needed rapidly.
- Managed inventory control systems to maintain adequate supply levels for medications, preventatives, equipment, and in-house veterinary supplies, both medical and for office use.
- Ordering medications and filling prescriptions.
- Promoted clinic growth by actively participating in continuing education events and learning valuable information about basics and new techniques in veterinary services.
Education
Veterinary Technician Institute At Hickey CollegeSt Louis, MO
Veterinary Technician Associates Degree from Veterinary Sciences
08-2014
University Overview
Rock Bridge Senior High SchoolColumbia, MO
05-2010
University Overview
Skills
- Client communication and education, compassionate care for both the patients and their owners in all stages of life
- Managing inventory and pricing
- Multitasking: As a Vet Tech we're often running multiple tests while assisting with appointments and running communications with reception
- Cleaning, sterilization, and maintenance of both the building and equipment
- Laboratory procedures, including sample collection and interpreting test results
- Adapting to situations quickly
- Maintaining organized files and patient charts
- Attention to detail, especially when administering medications, vaccines, and patient chart notes
Timeline
Head Veterinary Technician
Formerly Horton Animal Hospital Central, Now Tiger Town Veterinary
08.2014 - 01.2025
Veterinary Technician Institute At Hickey College
Veterinary Technician Associates Degree from Veterinary Sciences
Rock Bridge Senior High School
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