Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diamond Gammel

Oakland,Ca

Summary

Hardworking, motivated worker with experience in different job fields. 5+ years of professional customer service. Worked in a multitude of food establishments, retail and security

Overview

8
8
years of professional experience

Work History

Security Officer

Securitas Security
01.2023 - Current

Reported suspicious activities and persons to law enforcement.

  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergencies to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Oakland Ice Center
01.2023 - Current
  • Meet customers, take orders, prepare and serve food
  • Manage time efficiently to complete all tasks within deadlines.
  • Resolved problems, improved operations, and provided exceptional service.
  • Maintain cleanliness of the facility and adhere to health and safety guidelines

Armed Security Officer

Admiral Security
01.2022 - 01.2023
  • Controlled access points by confirming authorization to enter or exit premises
  • Submitted incident reports as needed
  • Displayed professionalism when interacting with clients
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Kent Security
01.2022 - 12.2022
  • Patrolled areas hourly patrols and reported any unusual activity
  • Reported vandalism or theft to supervisors
  • Demonstrated competence when engaging with residents, guests, first responders

Sales Associate

Party City
01.2021 - 12.2021


  • Prepared merchandise for sales floor by pricing or tagging.
  • Updated inventory as needed
  • Helped customers locate products and checked store system for merchandise at other sites.

Waitress

Scends Restaurant
01.2021 - 12.2021
  • Welcomed guests to the restaurant and offered recommendations as needed
  • Accurately documented orders and collaborated with the kitchen staff to ensure orders were delivered correctly
  • Prepared checks and processed payments

Security Officer

Camden Security
01.2020 - 12.2020
  • Guided first responders to the location of any incidents that occurred
  • Provided status report for next shift
  • Reported unusual activity, updates on the residents, and any complaints residents submitted

Cashier

Goodwill
01.2019 - 12.2019
  • Stocked and organized merchandise
  • Interacted with customers and helped them as needed
  • Operated the cash register to process customers’ items, complete payment transactions and count cash

Waitress

Merritt Bakery Restaurant
01.2018 - 12.2019
  • Provided excellent service to diners, taking orders, delivered food and drinks
  • Prepared food items using proper food handling procedures
  • Reported concerns about stock or quality of product to manager
  • Trained new employees to use the cash register

Package Handler

United Parcel Service (UPS)
01.2017 - 12.2018


  • Sorted and grouped packages according to intended destination
  • Lifted packages weighing up to 70 pounds
  • Inspected parcels to ensure they met shipping requirements
  • Properly and safely operated a moving belt

Cashier

Subway
01.2017 - 12.2017

Prepared food orders and complied with safety regulations

  • Kept customer service areas clean and sanitized
  • Restocked supplies as needed
  • Demonstrated professionalism when interacting with customers
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Glenwood High School
Oakland
06-2016

Skills

  • Active listener
  • Strong communication skills
  • Time management
  • Conflict resolution
  • Self-Directed
  • Collaboration
  • Microsoft office

Timeline

Security Officer

Securitas Security
01.2023 - Current

Oakland Ice Center
01.2023 - Current

Armed Security Officer

Admiral Security
01.2022 - 01.2023

Kent Security
01.2022 - 12.2022

Sales Associate

Party City
01.2021 - 12.2021

Waitress

Scends Restaurant
01.2021 - 12.2021

Security Officer

Camden Security
01.2020 - 12.2020

Cashier

Goodwill
01.2019 - 12.2019

Waitress

Merritt Bakery Restaurant
01.2018 - 12.2019

Package Handler

United Parcel Service (UPS)
01.2017 - 12.2018

Cashier

Subway
01.2017 - 12.2017

High School Diploma -

Glenwood High School
Diamond Gammel