Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Goode

Washington

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

8
8
years of professional experience
2019
2019
years of post-secondary education

Work History

Certified Nursing Assistant

Care street staffing
09.2023 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Provided compassionate care to residents in a nursing home, assisting with daily living activities and ensuring their comfort.

Customer Service Representative

Adecco
Easton
02.2021 - 07.2023
  • Handled inbound calls to provide exceptional customer service and resolve inquiries efficiently.
  • Processed claims via inbound calls for state unemployment.
  • Documented all encounters in clear and concise logs to be sent to the state for review.

Certified Nursing Assistant

Country Meadows Retirement Communities
Easton
09.2018 - 02.2020
  • Facilitated daily living activities for residents with dementia, promoting a safe and supportive environment.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Answered call lights promptly and responded to patient needs accordingly.

  • Provided compassionate care to dementia residents in an assisted living setting, enhancing their quality of life.

Front Desk Receptionist

Imotion Physical Therapy
East Orange
03.2017 - 10.2018
  • Managed front desk operations by welcoming patients, scheduling appointments, and maintaining an organized office environment.
  • Verified insurance information to ensure accurate billing and seamless patient processing.
  • Completed administrative tasks for the doctor, ensuring efficient office operations.

Education

Phillipsburg High School
Phillipsburg, NJ

Some College (No Degree) - Health Sciences

Northampton Community College
Bethlehem, PA

Skills

  • Vital signs monitoring
  • Patient care assistance
  • Housekeeping duties
  • Medical documentation
  • Basic life support
  • Scheduling appointments
  • Front desk operations
  • Effective communication
  • HIPAA compliance
  • Reliable team player

Timeline

Certified Nursing Assistant

Care street staffing
09.2023 - Current

Customer Service Representative

Adecco
02.2021 - 07.2023

Certified Nursing Assistant

Country Meadows Retirement Communities
09.2018 - 02.2020

Front Desk Receptionist

Imotion Physical Therapy
03.2017 - 10.2018

Phillipsburg High School

Some College (No Degree) - Health Sciences

Northampton Community College

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