Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Diamond Helm

Newark,DE

Summary

Dedicated Bus Aide with a strong focus on safety awareness and problem resolution. Proficient in documentation and conflict resolution, I excel in fostering professional relationships with children, parent(s) and ensuring a secure environment for special needs children.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bus Aide

Red Clay Transportation
New Castle, DE
03.2022 - 01.2026
  • Monitor student conduct to ensure a safe, respectful environment, following specific behavior management plans and ensuring all passengers are seated.
  • Assist with seating, buckling, or securing wheelchairs with tie-downs. Help passengers on/off the bus, including navigating steps and crossing the street.
  • Implement emergency protocols, including, but not limited to, guiding students during bus evacuations.
  • Support the driver, report incidents to dispatchers, and perform pre-trip/post-trip safety checks.
  • Adhere to all federal, state, and school district transportation rules, regulations, and policies

Bus Attendant

Odyssey
Wilmington,DE
08.2020 - 2022
  • Assisted passengers with boarding and disembarking, ensuring safety and comfort.
  • Maintained cleanliness and organization of bus interior to enhance passenger experience.
  • Monitored passenger behavior, addressing concerns to ensure compliance with safety regulations.
  • Provided timely assistance during emergencies, following established protocols for passenger safety.
  • Communicated effectively with drivers and staff to coordinate smooth operations and transitions.

Education

High School Diploma - undefined

Mckean
Wilmington, DE
06.2007

Skills

    Supported teams in implementing safety protocols and technical skills training Assisted in managing behavioral challenges through compassionate intervention techniques Responded effectively to crisis situations, ensuring safety and support for all involved

Personal Information

Title: CASHIER

Certification

Annual District Training

Bus

Timeline

Bus Aide

Red Clay Transportation
03.2022 - 01.2026

Bus Attendant

Odyssey
08.2020 - 2022

High School Diploma - undefined

Mckean