Diamond Hopkins
Memphis,Tn
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Sales Associate/Assistance Manager
Citi Trends
03.2020 - 01.2022
- Assisting shoppers to find the goods and products they are looking for
- Assists Store Manager in responsibility for the store
- Manages and controls shrink.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Solved customer challenges by offering relevant products and services.
Assistant Manager
AutoZone
03.2019 - 01.2020
- Providing leadership and direction to all employees
- Working closely with the store manager to lead staff
- Assisting customers whenever necessary.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Material Handler
Nike
05.2017 - 01.2018
- Picked and sorted, packed merchandise
- Separated all the different merchandise
- Packs shoes.
Education
High School Diploma -
Craigmont High School
Memphis, TN05.2018
Skills
- Dedicated and careful – high level of accuracy and strong attention to detail
- Thorough understanding of counting the money in register at the beginning and end of shift
- Staff Supervision
- POS systems operations
- Customer experience
Timeline
Sales Associate/Assistance Manager
Citi Trends
03.2020 - 01.2022
Assistant Manager
AutoZone
03.2019 - 01.2020
Material Handler
Nike
05.2017 - 01.2018
High School Diploma -
Craigmont High School