Diamond Hopkins
Flushing
Summary
Offers the ability to handle challenging work and excellent time management skills. Highly organized, proactive, and punctual with a team-oriented mentality. A highly motivated employee who desires to take on new challenges and has a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working efficiently, unsupervised, and quickly mastering new skills. Responsible and motivated, and ready to apply these skills in the workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Peer Success Coach
John Jay CUNY College
08.2024 - Current
- Familiarize students with the college
- Provide academic coaching and support to fellow students to enhance their learning and success
- Assist students in developing effective study skills, time management techniques, and academic goal-setting
- Conduct one-on-one coaching sessions with students to address specific academic challenges or concerns
- Facilitate workshops and group sessions on topics such as exam preparation, note-taking strategies, and academic motivation
- Serve as a mentor and guide for students, offering encouragement and guidance in navigating college life
- Collaborate with faculty and staff to identify students who may benefit from peer coaching and support services
- Maintain confidentiality and professionalism while supporting students with sensitive academic issues
- Stay informed about campus resources, policies, and academic support services to refer students as needed effectively
- Document coaching sessions and student progress to track outcomes and the effectiveness of coaching efforts
- Participate in training and professional development activities to enhance coaching skills and knowledge of student success strategies.
College Assistant
John Jay CUNY College
08.2024 - Current
- Provide clerical and administrative support to various departments or offices within the college
- Assist with organizing and maintaining files, records, and documents
- Handle correspondence, emails, and phone calls on behalf of the department
- Greet and assist students, faculty, staff, and visitors who visit the department or office
- Respond to inquiries and provide information about college programs, services, and policies
- Direct individuals to the appropriate resources or personnel as needed
- Assist in organizing and coordinating events such as workshops, seminars, and meetings
- Help with logistics, including scheduling, room reservations, catering, and equipment setup
- Enter data into databases and spreadsheets accurately and efficiently
- Assist in compiling and analyzing data for reports, presentations, or projects.
Tutor
Connect Me Tutoring
10.2023 - Current
- Ensured regular attendance at classes by sending reminders before scheduled sessions
- Conducted assessments regularly to evaluate student understanding of concepts taught in class
- Motivated students using feedback and encouragement
- Evaluated student's success through quizzes and tests at the end of units or courses
- Maintained records of student performance throughout the course duration
- Addressed specific student needs through parent and teacher coordination
- Prepared handouts, study materials, and other teaching aids
- Recommended appropriate resources such as books or websites for further study outside class time
- Evaluated student needs to set lesson goals
- Monitored student progress and offered additional help when needed.
Outreach & Social Media Coordinator
Shop-BOB Cares
07.2024 - 08.2024
- Develop and implement social media strategies to increase brand awareness and engagement
- Manage social media platforms (e.g., Facebook, Twitter, Instagram) by creating, curating, and scheduling content
- Monitor social media channels for trends, feedback, and opportunities
- Coordinate outreach efforts to foster partnerships and collaborations with influencers, organizations, and stakeholders
- Plan and execute outreach campaigns to promote events, initiatives, or products
- Analyze social media metrics and prepare reports to measure the effectiveness of campaigns
- Stay updated on industry trends and best practices in social media and outreach
- Respond to inquiries and interact with followers and the community promptly
- Collaborate with marketing and communications teams to ensure consistency in messaging across platforms
- Manage budgets, timelines, and resources effectively for social media and outreach projects.
Student Academic Advisory Council
John Jay CUNY College
03.2024 - 08.2024
- Ability to effectively communicate ideas, concerns, and feedback to both fellow students and academic staff clearly and concisely
- Work collaboratively with other council members, faculty, and administrators to address academic issues and implement solutions
- Willingness to take initiative, lead discussions, and drive positive change within the academic community
- Identifying challenges and developing creative strategies to overcome obstacles in academic policies, curriculum design, and student support services
- Critically analyze data, assess academic trends, and make informed recommendations for improvements
- Understand and empathize with diverse student perspectives, advocating for the needs of all students
- Proficiency in managing time, resources, and responsibilities effectively to plan and execute various initiatives and events
- Adjusting to changing priorities, navigating complex academic environments, and responding constructively to unexpected challenges
- Capacity to build relationships and establish networks with students, faculty, and administrators to facilitate collaboration and information-sharing.
Office Assistant
Flushing High School
02.2022 - 06.2022
- Greet and receive guests in the reception area
- Assist with the delivery of correspondence and packages
- Relate details of upcoming meetings and events to staff, teachers, and school principal
- File management.
Yearbook Club
Flushing High School
09.2021 - 06.2022
- Worked as the designer/layout editor
- Worked as a photographer
- Collaborated with other members of the Committee
- Organized photography sessions
- Mentored yearbook staff overseeing ideas and helping editors make final decisions
- Reviewed all materials working alongside staff and committee and carefully ensured their final decisions were always appropriate.
Teaching Assistant
Flushing High School
09.2021 - 06.2022
- Help teachers with writing emails and grading and lesson planning
- Help students with classwork
- Fulfill requests for teachers concerning record keeping, organization, and distribution
- Classroom management.
Youth Leader
Asian Americans for Equality (AAFE)
03.2020 - 07.2020
- Organize and plan and advertise AAFE events
- Hosting events for the community
- Assisted with the preparation of reports, presentations, and other documents
- Developed and implemented policies and procedures to ensure efficient community engagement.
Volunteer
Asian Americans for Equality (AAFE)
01.2018 - 07.2020
- Organize and advertise AAFE events concerning mental health and community engagement
- Assist with the coordination of fundraising and donation efforts
- Clean and beautify community spaces such as parks and recreation areas
- Collaborate with other volunteers and community stakeholders to advocate for Asian Americans.
Education
Bachelor of Science - Human Services and Community Justice
John Jay College of Criminal Justice
New York, NY05-2026
Diploma - Regents Honors
Flushing High School
Flushing, NY06.2022
Skills
- Excellent Communication
- Critical Thinking
- Event Planning
- Organization
- Attention to Detail
- Appointment Scheduling
- Reliability
- Punctuality
- Record-Keeping
- Teamwork
- Homework Support and Assistance
- Learning Techniques
- Needs Assessments
- Google Drive
- Google Docs
- Google Slides
- Outlook
- Gmail
- Group Facilitation
- Classroom Management
- Leadership
- Microsoft Word
- Microsoft Teams
- Google Forum
- Social Media Savvy
- Strategic Planning
- Competent Copywriting
- Graphic Design Basics
- Data Analysis
- Building rapport
- Productivity improvement
- Active learning
Certification
- New York State Office of Addiction Services and Supports (NYS OASAS) awards this CERTIFICATE OF COMPLETION Issues Faced by Transgender/Gender Non-Conforming People 5/9/25
- New York State Office of Addiction Services and Supports (NYS OASAS) awards this CERTIFICATE OF COMPLETION for Native Americans and Substance Abuse: Understanding the Importance of Expanding Trauma-Informed Care from Individuals to Communities 5/9/25
- New York State Office of Addiction Services and Supports (NYS OASAS) awards this CERTIFICATE OF COMPLETION for A Year of Cultural Competency: What's Behind Bias? To Putting Our Bias Behind Us? 5/9/25
- Certificate of Completion for Suicide Prevention: Suicide Assessment and Response for K-12 Populations, 09/24
- Certificate of Completion for Suicide Prevention: World Class Resources to Discover Genetic Risks for Suicide Death, 09/24
- Certificate of Completion for Suicide Prevention: School-Based Suicide Prevention Interventions for K-12 Populations, 09/24
- Certificate of Completion for Suicide Prevention: Crisis Response Planning for Suicidal Patients: An Introduction, 09/24
- Certificate of Completion for Suicide Prevention: Suicide Prevention and Intervention for Transition Age Youth on College Campuses, 09/24
Accomplishments
- Overall Academic Excellence awarded by the John Jay Department of Africana Studies 04/22/25
- Certificate of Achievement for successfully reaching the halfway to graduation milestone by earning 60+ credits awarded by John Jay CUNY College 10/16/2024
- Certificate of Appreciation for partaking in events hosted by the Office of Community Outreach, 01/24
- Certificate of Appreciation for partaking in the annual Oxfam Hunger Banquet, 11/23
- Graduated from Flushing High School with Regents Honors and recognition of community service, 06/22
- Medal of Academic Excellence from Flushing High School, 06/22
- Certificate of Achievement award from the United Federation of Teachers' Union for Service, 05/22
- Recognition of community service from AAFE of over 100 hours, 04/21
Gpa
3.4
Timeline
Peer Success Coach
John Jay CUNY College
08.2024 - Current
College Assistant
John Jay CUNY College
08.2024 - Current
Outreach & Social Media Coordinator
Shop-BOB Cares
07.2024 - 08.2024
Student Academic Advisory Council
John Jay CUNY College
03.2024 - 08.2024
Tutor
Connect Me Tutoring
10.2023 - Current
Office Assistant
Flushing High School
02.2022 - 06.2022
Yearbook Club
Flushing High School
09.2021 - 06.2022
Teaching Assistant
Flushing High School
09.2021 - 06.2022
Youth Leader
Asian Americans for Equality (AAFE)
03.2020 - 07.2020
Volunteer
Asian Americans for Equality (AAFE)
01.2018 - 07.2020
Bachelor of Science - Human Services and Community Justice
John Jay College of Criminal Justice
Diploma - Regents Honors
Flushing High School
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