Diamond Johnson
Saint Louis,MO
Summary
Compassionate Patient Care Technician with experience at Barnes-Jewish Hospital, skilled in vital signs monitoring and patient observation. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to train new staff and maintain a safe environment, advocating for patient well-being while adhering to infection control standards.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Barnes-Jewish Hospital, Jewish Hospital
06.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Order Picker
Sam's Club
02.2022 - 07.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
Cashier
Wendys Fast Food
02.2018 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Confluence Preparatory Academy
Saint Louis, MoSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- Infection control standards
- Specimen collection
- Patient positioning
- Patient services
- HIPAA compliance
Timeline
Patient Care Technician
Barnes-Jewish Hospital, Jewish Hospital
06.2024 - Current
Order Picker
Sam's Club
02.2022 - 07.2023
Cashier
Wendys Fast Food
02.2018 - 01.2022
Confluence Preparatory Academy
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