Diamond Sanders
Los Angeles,CA
Summary
Driven CNA with proven expertise in patient-focused care and compassionate communication, honed at Windsor Center. Excels in vital signs monitoring and dementia care, enhancing patient comfort and safety. Demonstrated ability to improve care standards, achieving a 20% increase in patient satisfaction through effective empathy and problem-solving skills.
Overview
13
13
years of professional experience
Work History
CNA
Windsor Center
Los Angeles, CA
08.2023 - Current
Mail Handler Assistant
USPS
Los Angeles, CA
10.2011 - 01.2022
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
- Implemented quality control procedures for proper packaging materials usage, minimizing waste while maintaining protection of mailed items.
- Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.
- Assisted in training new Mail Handler Assistants, sharing best practices and tips for optimal performance in the role.
Education
George Washington Preparatory High School
Los Angeles, CA06.2011
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Maintaining confidentiality
- Patient Transfers
- Compassionate communication
- Complex Problem-Solving
- Reliable team player
- Recording vital signs
- Dementia and Alzheimer's knowledge
- Safety Precautions
- Bedside manner
- Compassionate
- Patient Lifting
- End of life care
- Electronic Charting
- Compassionate caregiver
- Geriatric Care
- Patient-focused care
Timeline
CNA
Windsor Center
08.2023 - Current
Mail Handler Assistant
USPS
10.2011 - 01.2022
George Washington Preparatory High School