Diamond Staten
Jamaica
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
Work History
Security Officer
SSPTMS
Jamaica
08.2024 - Current
- Adhered to daily patrol schedules to support consistent security presence throughout property..
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled crowds during events to preserve order and promote security.
- Adhered to post orders while maintaining a visible presence around the property.
- Identified suspicious activity to determine appropriate response.
- Provided friendly and professional assistance to employees, visitors and customers.
- Assisted in the development and implementation of security policies and procedures.
Ramp Agent
Swissport
East Elmhurst
10.2023 - 07.2024
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Used scanners to track parcel information, condition or receipt.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Team Member
White Castle
West Hempstead
02.2022 - 04.2023
- Followed established cash handling procedures when collecting payment from customers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted with inventory management and restocking supplies as needed.
Education
High School Diploma -
Epic South High School
121-10 Rockaway Blvd06-2022
Skills
- Surveillance techniques
- Conflict resolution
- Customer service
- Adaptability
- Excellent communication
- Threat assessment
- Professionalism
Languages
Creole
Limited
Timeline
Security Officer
SSPTMS
08.2024 - Current
Ramp Agent
Swissport
10.2023 - 07.2024
Team Member
White Castle
02.2022 - 04.2023
High School Diploma -
Epic South High School
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