Summary
Work History
Education
Skills
Timeline
Generic

Diamond Swift

Atlanta

Summary

Dynamic professional with a proven track record at Amazon, excelling in data accuracy and problem-solving. Skilled in Microsoft Excel and effective communication, I have successfully implemented process improvements that enhanced workflow efficiency and compliance. My attention to detail and ability to prioritize tasks have consistently driven team success in high-pressure environments.

Work History

Supervisor

Home Depot
Morrow, GA



  • Managed employee access, scheduling, and task assignments, ensuring team members had proper system access, equipment, and training to perform assigned duties.
  • Monitored compliance with company policies and safety requirements, maintaining accurate documentation and resolving discrepancies to avoid operational delays.
  • Provided 1:1 coaching and step-by-step guidance to employees on system processes and procedural requirements.
  • Communicated daily with leadership and associates to track workflow progress, follow up on outstanding tasks, and escalate issues impacting productivity.

Inventory / Logistics Coordinator

Capstone Logistics LLC.
Lithonia, GA
  • Coordinated high-volume data entry and maintained accurate inventory and shipment records across multiple systems to ensure operational accuracy.
  • Tracked and monitored workflow timelines, proactively following up with team members to prevent delays in order processing and distribution.
  • Investigated discrepancies, restarted workflows when errors occurred, and collaborated with internal teams to resolve system or documentation issues.
  • Maintained organized records and audit-ready documentation to meet customer and operational compliance requirements.

ICQA Problem Solver

Amazon
Union City, GA
  • Performed detailed audits and reconciled inventory records, ensuring data accuracy across warehouse management systems.
  • Identified process gaps, escalated system issues, and implemented corrective actions to prevent recurring workflow disruptions.
  • Tracked task completion metrics and followed up with associates to ensure deadlines and quality standards were met.
  • Provided hands-on support to employees navigating system processes, troubleshooting access or procedural issues to maintain productivity.

Education

Master of Science - Cyber Security

Clayton State University
Morrow, GA
05-2025

BBA - Business Administration

Clayton State University
Morrow, GA
12-2023

Skills

  • Effective written and verbal communication
  • Data entry proficiency
  • Proficiency in Microsoft Excel & Goggle
  • Credentialing software
  • Problem-solving
  • Attention to detail
  • Task prioritization
  • Scheduling coordination

Timeline

Supervisor

Home Depot

Inventory / Logistics Coordinator

Capstone Logistics LLC.

ICQA Problem Solver

Amazon

Master of Science - Cyber Security

Clayton State University

BBA - Business Administration

Clayton State University

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