Diamond Waller
Rutledge,GA
Summary
My strengths include child development, problem solving, and multitasking in fast-paced environments. I am a diligent and enthusiastic worker with numerous years of management, customer service, and childcare experience. I have a passion for learning new skills, contributing to the growth of individuals, and increasing my knowledge. The skills I have obtained overtime has elevated my awareness of the ins and outs of running a business and caring for others. Achieving goals, nurturing and insuring customer satisfaction are strong attributions of mine.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Morgan County Board Of Education
07.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
911 Dispatcher
Morgan County Dispatch
01.2023 - 07.2024
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch and assist official units such as police, fire, and EMS while tracking data in real-time environments.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Infant Daycare Teacher
Lemon Tree Academy
07.2021 - 12.2022
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Implemented curriculum and assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Management
Chick-Fil-A
04.2014 - 04.2021
- Worked alongside director of operations to learn all related job tasks, roles and increased overall team efficiency and productivity.
- Trained team members to achieve administration goals and sustain corporate objectives using safety standards and performance strategies.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Education
Bachelor of Science - Business Administration And Management
Columbia Southern University
10.2024
Associate of Arts - Social Work
University Of North Georgia
Watkinsville, GA05.2019
Skills
- Efficient under pressure
- Training and mentoring
- Patience and empathy
- Reliable and punctual
- Safety awareness
- Data management
Certification
CPR Certified
Timeline
Special Education Paraprofessional
Morgan County Board Of Education
07.2024 - Current
911 Dispatcher
Morgan County Dispatch
01.2023 - 07.2024
Infant Daycare Teacher
Lemon Tree Academy
07.2021 - 12.2022
Management
Chick-Fil-A
04.2014 - 04.2021
Bachelor of Science - Business Administration And Management
Columbia Southern University
Associate of Arts - Social Work
University Of North Georgia
CPR Certified
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