Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diamond J. McDaniel

Crown Point,IN

Summary

Reliable medical support professional with 10 years of experience in the physician office environment. Expertly assist with office operations and physician support by gathering patients medical information. Recognized by patients for delivering five-star patient care. Enthusiastic and motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Fransciscan Health
10.2023 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported needs of 24+ residents under long-term care.

Behavioral Health Assistant

Neuro Behavioral Hospital
04.2023 - Current
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.

Dialysis Technician

Frenuisus Medical Dialysis Center
05.2022 - 05.2023
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts, and catheters to prevent infection.
  • Performed routine quality control and safety checks on all equipment.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
  • Provided in-patient care for 17 dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment

COVID-19 Vaccinator/Tester

Gary Health Department
10.2020 - 06.2021
  • Used coordination and planning skills to achieve results according to schedule.
  • Carried out day-day-day duties accurately and efficiently.
  • Vaccinating patients and testing for Covid-19
  • Wore face mask, eye protection, medical gloves and PAPR
  • Completed screening questions with patients following CDC guidelines
  • Educated patients on preventive healthcare strategies and at-home care
  • Ensured proper vaccine storage and handling, maintaining efficacy of doses administered to patients.

Medical Assistant/Phlebotomist

Northwest Procedures And Medical Center
02.2018 - 09.2019

Medical Assistant

Recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting the physician during the examination. Confirming purpose of visit.

  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs

Phlebotomy Technician

  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Professionally drawing blood from patients. Taking blood samples to pass process in the laboratory and further checking for health issues, like diseases, bacteria, etc.

  • Obtained blood specimens by performing venipunctures and finger sticks daily
  • Draw blood from veins with vacuum tube, syringe or butterfly venipuncture methods
  • Accurately label tubes with patients name, date and time of collection

Lab Technician

Central Clinical Lab
07.2015 - 12.2015
  • Performs technical and clerical functions in one or more sections of laboratory
  • Assists with receiving, identifying, accessioning, processing and transporting specimens
  • May compile and enter information from variety of sources into computer database(s), verify data, identify issues and research or correct as appropriate
  • Maintained safe, tidy and organized laboratory environment for accurate test results
  • Enhanced laboratory efficiency by streamlining sample collection and processing procedures.

Phlebotomy Intern

Methodist Hospital
09.2014 - 05.2015
  • Interview patients, measures vital signs, and records information on patients' charts
  • Prepares patients for outpatient surgery
  • Learning how to correctly run a lab
  • Collaborated with laboratory staff for accurate specimen labeling, reducing misidentification errors.
  • Participated in clinical training, seminars and other educational offerings to develop knowledge and skill levels.
  • Enhanced patient experience by providing compassionate and efficient blood draw services.

Education

Associate of Science - Nursing

Ivy Tech Community College of Indiana
Gary, IN
05.2025

Associate of Science - Forensic Pathologist

Tennessee State University
Nashville, TN
06.2017

Certification - Phlebotomy

In Training College
Lowell,In
04.2014

High School Diploma -

James Madison High School
Atlanta, GA
2013

Skills

  • 10 years of health care experience
  • Ability to multi-task
  • Provide administrative support to all levels of senior management
  • Proficient in Microsoft Windows 10
  • Excellent Time Management and Task-Oriented
  • Data Entry
  • 75 wpm typing speed

Certification

Medical Assistant Certified

Licensed Phlebotomist

Awarded Covid-19 Vaccinator Certification

Dialysis PCT I

CPR Certified

Timeline

Patient Care Technician

Fransciscan Health
10.2023 - Current

Behavioral Health Assistant

Neuro Behavioral Hospital
04.2023 - Current

Dialysis Technician

Frenuisus Medical Dialysis Center
05.2022 - 05.2023

COVID-19 Vaccinator/Tester

Gary Health Department
10.2020 - 06.2021

Medical Assistant/Phlebotomist

Northwest Procedures And Medical Center
02.2018 - 09.2019

Lab Technician

Central Clinical Lab
07.2015 - 12.2015

Phlebotomy Intern

Methodist Hospital
09.2014 - 05.2015

Associate of Science - Nursing

Ivy Tech Community College of Indiana

Associate of Science - Forensic Pathologist

Tennessee State University

Certification - Phlebotomy

In Training College

High School Diploma -

James Madison High School

Medical Assistant Certified

Licensed Phlebotomist

Awarded Covid-19 Vaccinator Certification

Dialysis PCT I

CPR Certified

Diamond J. McDaniel