Diamonic Knox
Baton Rouge,LA
Summary
Empathetic, effective and motivated inspired Certified Medical Assistant who combines extensive clinical experience and knowledge with compassion. I’m committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standard.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PRN Medical Assistant/Receptionist
Baton Rouge General Hospital
Baton Rouge, LA
10.2023 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Responded to patient callbacks and phone-in prescription refill requests.
Caregiver
First Name Basis
Baton Rouge, LA
02.2023 - Current
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
Direct Care Worker
The Harmony Center Inc
Baton Rouge , LA
04.2022 - 02.2023
- Provide direct care with residents that’s mentally challenged or disabled.
- Provide support to residents who are unable to perform daily routines without assistance.
- Ensures that residents take prescribe medications daily.
- Teach and train residents inside the home so they can learn how to be more responsible with house chores, daily tasks
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Transported patients to medical, dental and personal care appointments.
- Reported concerns to nurse supervisor to promote optimal care.
- Improved resident and staff engagement through group activities.
Associate
Hot Topic
Baton Rouge , LA
11.2021 - 03.2022
- Arranged and stocked new merchandise following placement directions.
- Built and maintained relationships with peers and upper management to drive team success.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Answered customer questions and provided store information.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
Cashier
Tony’s Seafood
Baton Rouge , LA
08.2021 - 11.2021
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Volunteer
Newark Public Schools
Newark, NJ
09.2015 - 12.2015
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Laminated teaching materials to increase durability under repeated use.
- Instructed and monitored students in use and care of equipment and materials.
Cashier
Walmart
Newark, NJ
06.2014 - 02.2015
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier Team Lead
McDonald's Restaurant
Baton Rouge , LA
02.2005 - 02.2007
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Processed payments promptly for customers to exceed productivity standards.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Certified Medical Assistant
Our Lady of the Lake Physician Group
Baton Rouge , LA
3 2012 - 6 2012
- Maintained HIPAA compliance across all patient data-handling, systems and training.
- Collected and handled samples for pathological testing, phlebotomy, EKG and injections.
- Conveyed large variety of information to patients, supervisors, co-workers via postal mail, email, and telephone.
- Greeted and lead patients to examination rooms, taking and recording vitals, medical history, procedures and set up.
- Sorted and organized laboratory materials while keeping examination rooms stocked and prepared for services.
- Scheduled patients appointments according to office guidelines.
Education
Diploma - Certified Medical Assistant
Virginia College
Baton Rouge, LA2012
High School Diploma - General Courses
Glen Oaks High School
06.2005
Skills
- Great communication skills
- Efficient at multi-tasking
- Patient-focused care
- Phlebotomy
- Medical office administration
- Data entry
- Appointment scheduling
- Specimen collection and processing
- Charting patients medical history
- Venipuncture and phlebotomy
- Proper sterilization techniques
- Stocking supplies
- Intake/answering phones
- Scanning documents
- Scheduling appointments
- Rooming patients
- Vital sign monitoring
- EKG set up and monitoring
- Vital signs and examinations
- Data entry
- Companionship and emotional support
- Electronic medical records
- Appointment reminders
Certification
- NHA Medical Assistant Certification (CCMA)
- Effective 11/10/2018-11/10/2026
- Certification #M7C2C3J7
- NHA medical certification exam covers both clinical and administrative topics and is nationally accredited by the NCCA. NHA is a sponsoring organization of CCAAEP and MAERP
- CPR
References
Available upon request.
Timeline
PRN Medical Assistant/Receptionist
Baton Rouge General Hospital
10.2023 - Current
Caregiver
First Name Basis
02.2023 - Current
Direct Care Worker
The Harmony Center Inc
04.2022 - 02.2023
Associate
Hot Topic
11.2021 - 03.2022
Cashier
Tony’s Seafood
08.2021 - 11.2021
Volunteer
Newark Public Schools
09.2015 - 12.2015
Cashier
Walmart
06.2014 - 02.2015
Cashier Team Lead
McDonald's Restaurant
02.2005 - 02.2007
Certified Medical Assistant
Our Lady of the Lake Physician Group
3 2012 - 6 2012
Diploma - Certified Medical Assistant
Virginia College
High School Diploma - General Courses
Glen Oaks High School
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