Overview
Work History
Education
Skills
Relevantcourseprojects
Honorsanddistinctions
Certificationsandlicensure
Timeline
Generic

Diana Alshammash

Wixom,MI

Overview

7
7
years of professional experience

Work History

Pharmacy Intern

Walgreen's Pharmacy
10.2024 - Current
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Used pharmacy software to enter prescription and insurance information.
  • Monitored inventory levels and notified pharmacist of items requiring reorder.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Pharmacy Technician

Rite Aid
08.2019 - 07.2024
  • Answering and speaking with the patient to call for prescription refills
  • Prepare prescriptions, count, pour, weigh, measure, and also mix the medication
  • Preform calculations
  • Preform medication reconciliation
  • Use technology to help maintain accurate patient records, prepare and package medications, and also place orders

Administrative Assistance / Administration office

Alliance Health
10.2021 - 01.2022
  • Organize meetings, three days a week
  • Worked on paper works and researches specific topics
  • Assisted HR coordinators finding people to hire

Administrative Assistant | In-Patient Surgery

Ascension Providence
05.2019 - 03.2020
  • Organize and prepare, two days a week, 8-hours a day, supporting paperwork and documentation for the hospital's administrative and in-patient surgery offices
  • Assisted surgery staff by gathering patient paperwork; insurance, medication history, i.d., in preparation for 20-30 pre-op surgeries daily
  • Trained new volunteer over 8-hour shift on the ongoing daily office responsibilities

Administrative Assistant | Emergency Department

Henry Ford Health System
05.2019 - 03.2020
  • Helped patients go to see the nurse

Customer Service and Cashier

Meijer
01.2018 - 02.2019
  • Resolve customer complains via the phone, email, or social media
  • Greet customers while they are waiting
  • Assist with refund, return, and exchange
  • Sell products or services
  • Handle product recalls
  • Place or cancel orders

Education

Doctor of Pharmacy -

Lake Erie College of Osteopathic Medicine
Erie, PA
05.2028

Bachelor of Science - Health Administration

Eastern Michigan University
Ypsilanti, MI
04.2021

Associate of Arts - Business Administration

Oakland Community College
Farmington Hills, MI
04.2020

Associate of Applied Science - Health Care Administration

Oakland Community College
Farmington Hills, MI
12.2019

Skills

  • Customer service
  • Therapeutic drug monitoring
  • Drug safety
  • Quality assurance practices
  • Dosage form preparation

Relevantcourseprojects

  • Communication Effectiveness in Healthcare: HLAD307, In a team of three, researched, wrote and presented a strategy paper on how to support the patient liaison role in providing quality care with a 100% patient satisfaction., Goal was to reduce admission rates by providing extra care services; in-house pharmacy sales, scheduled follow-up communication and face-to-face family/patient education programming.
  • Research Methods and Data Analysis in Healthcare: HLAD315, Researched and presented the community impact that the Young Men Catholic Association (YMCA) is having on lower income families' health, driving an overall reduction in healthcare costs., Goal was to show the power of non-profit organization's ability to persuade people to become healthier through ongoing community health support services.

Honorsanddistinctions

  • Dean's List, Eastern Michigan University, Winter 2020 - Spring 2021
  • Dean's List, Oakland Community College, Fall 2016 - Spring 2019
  • Recipient, Honors College, Oakland Community College, 3.8

Certificationsandlicensure

Licensed Pharmacy Technician, #5303035352, MI, 09/24

Licensed Pharmacy Intern , #5351018846, MI, 09/25

Timeline

Pharmacy Intern

Walgreen's Pharmacy
10.2024 - Current

Administrative Assistance / Administration office

Alliance Health
10.2021 - 01.2022

Pharmacy Technician

Rite Aid
08.2019 - 07.2024

Administrative Assistant | In-Patient Surgery

Ascension Providence
05.2019 - 03.2020

Administrative Assistant | Emergency Department

Henry Ford Health System
05.2019 - 03.2020

Customer Service and Cashier

Meijer
01.2018 - 02.2019

Bachelor of Science - Health Administration

Eastern Michigan University

Associate of Arts - Business Administration

Oakland Community College

Associate of Applied Science - Health Care Administration

Oakland Community College

Doctor of Pharmacy -

Lake Erie College of Osteopathic Medicine

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Diana Alshammash