Diana Androshchuk
Sacramento,California
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
6
6
years of professional experience
Work History
Merchandise Associate
Marshalls
12.2023 - Current
- Created visual displays to highlight new and featured products.
- Maintained up-to-date knowledge of current trends and customer preferences, adjusting merchandise presentation accordingly.
- Analyzed customer feedback and shopper trends to inform display designs.
- Developed visual merchandising plans and strategies to promote store offerings.
- Greeted, serviced, and thanked all customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Stocked designated items on shelves, end caps and displays.
Warehouse Assistant
Amazon.Inc
10.2022 - 10.2023
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Sorted over one hundred products onto shelves according to type, weight, and size.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Separated damaged items from functional ones before placing on shelves.
- Arranged merchandise according to company standards to maintain tidy and organized stockroom.
- Ensured proper handling of fragile or sensitive materials, reducing potential damage or loss during stowing processes.
Store Associate
Marshalls
05.2019 - 03.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty..
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Help customers load purchased equipment when necessary.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Provided product demonstrations to highlight features, benefits and value.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Patient Screener
Elica Health Centers
02.2022 - 05.2022
- Greet patients upon arrival, ensuring a welcoming and professional environment.
- Greeting and directing patients to examination rooms.
- Perform initial health screenings, including taking temperatures and assessing for symptoms of illness.
- Screen employees, patients, and visitors to ensure they are not entering healthcare facilities if they exhibit symptoms of the COVID-19 virus.
- Update and verify patient information at every visit.
- Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member.
- Perform temperature checks.
- Answer questions related to health guidelines and protocols.
Cashier
Nam's Oriental Foods & Gifts
11.2017 - 05.2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Inspected items for damage and obtained replacements for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education
Associate of Science - Nursing
American River College
Sacramento, CA05.2022
GED -
Lazurne Secondary High School
Ukraine05.2016
Skills
- POS system operation
- Customer assistance
- Payment processing
- Maintenance & Repair
- Friendly, positive attitude
- Customer service
- Flexible
- Communication
- Reliable and trustworthy
- Relationship building
- Quality Assurance
- Sales abilities
- Store Organization
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Merchandise Associate
Marshalls
12.2023 - Current
Warehouse Assistant
Amazon.Inc
10.2022 - 10.2023
Patient Screener
Elica Health Centers
02.2022 - 05.2022
Store Associate
Marshalls
05.2019 - 03.2023
Cashier
Nam's Oriental Foods & Gifts
11.2017 - 05.2019
Associate of Science - Nursing
American River College
GED -
Lazurne Secondary High School